01-24-2019 12:01 PM
01-24-2019 12:01 PM
I have two Exchange accounts linked to my Outlook. Outlook crashes if the Microsoft Teams Meeting Add-In is enabled and I click on the Inbox of the 2nd account. Here's the error from Event Viewer:
Faulting application name: OUTLOOK.EXE, version: 16.0.11126.20266, time stamp: 0x5c3945c7
Faulting module name: OUTLOOK.EXE, version: 16.0.11126.20266, time stamp: 0x5c3945c7
Exception code: 0xc0000005
Fault offset: 0x00283c5d
Faulting process id: 0x38bc
Faulting application start time: 0x01d4b41ca28ddc44
Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE
Report Id: ce4a1a91-0d6b-4e9a-bed9-dca9b60bd92a
Faulting package full name:
Faulting package-relative application ID:
01-25-2019 12:21 AM
Open a support case and report this, there's hardly anyone from the Outlook/Teams engineering teams on this boards.
05-03-2019 09:55 AM
Having the exact same issue.. You can disable it in the com add-ins, but it's only temporary. Permanent fix would be nice.
07-05-2019 02:20 AM
07-05-2019 06:03 AM
Actually, yes! I cam across a thread on how to disable the integration all together and it's working wonderfully.
You have to use Microsoft Teams Admin Center (O365 admin)
Select the "Global" Policy
Under "Meeting Policies"
Disable "Allow the Outlook add-in"
Just to be sure, I double checked the policy was applied to the user.
07-29-2019 11:59 PM - edited 07-30-2019 12:02 AM
Thanks for replying.
I guess that will solve the problem... but we really need the Teams Add-in, so i will keep looking for a permanent solution, where we can still use the Teams Add-in in Outlook.
07-31-2019 11:50 PM
we have exact the same issue. Did you found a solution without disable the AddIn?
08-07-2019 05:24 AM
Afraid not - disabling the add in is not an option for us, so we are still looking for a permanent solution. Let me know if you find one :) @Thomas_Schoepf
08-12-2019 12:45 AM
Dont know if you are using Forcepoint One Endpoint, but we have uninstalled the client, and so far the Outlook crashes has stopped.
08-22-2019 03:28 PM
I have exactly the same problem and no Forcepoint One Endpoint is installed on my laptop.
So far, I didn't find any solution how to fix this issue related to Teams and Teams' Add On in MS Outlook 2016.
10-03-2019 08:40 AM
Is it happening only on few versions @MartinSh
Did Microsoft came back?
10-04-2019 10:26 AM - edited 10-04-2019 10:26 AM
I found a solution how to fix this problem by using the following command:
1. Find OUTLOOK.EXE on your drive from CMD console
2. Start from CMD console command "OUTLOOK.EXE /cleanviews"
3. Restart Outlook
It works for me, so I hope that will be helpful also for you.
11-05-2019 06:56 AM
@MartinShThank you for sharing, this solved the issue for me today.