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Microsoft Teams Chat Files Folder missing

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Christina de Vries
New Contributor

Hi there,

 

In my org's installation, files that are shared in a chat are stored in the personal OneDrive folder "Microsoft Teams Chat Files". However, at another org there is no folder like that. How come the folder is missing? I have tried to figure it out, but haven't found anything (probably searched for the wrong thing...). Is it a different installation, mode or configuration?

 

I'd be happy if someone could enlighten me. :) Thanx!

7 Replies
Hi! Its only stored with the person sharing the file! Are you sure you have looked at people that have actually shared a file in a private chat? And not just someone that have been shared with? The folder will get created once this happens

Hey Adam, yes. But I will check once again as I myself still cannot believe it's not there. :D

Highlighted
Just start a chat with anybody and share a file from the chat! Check your Onedrive after this! Make sure it’ll it’s your corporate Onedrive account, in case you have a personal etc..

That's the plan. I'll be back... :) Thanx!

@Christina de Vries I created a new user, started a Teams conversation (personal chat), and uploaded a file. The file was uploaded to the Microsoft Teams Chat Files folder. Don't know what's going on with the other org... Maybe worthwhile having Microsoft support check things out?

Solution

@Tony Redmond, I finally had the chance to talk to the other org. We created a new document and shared it in a private chat. It did not appear in the "Teams Chat Files Folder", the original was shared instead.

There was a misconception about how files are shared that are already stored in OneDrive. If you share a local file or a file stored in SPO it will be copied to the Teams Chat Files Folder and the original remains untouched in its place. But if you share a file from your OneDrive it will just be shared with the participants without being copied to the given folder.

I guess that's it.

 

Thank you all for helping and testing!

Yep! Thats how it works!!

See my blog Post for more details also:

https://deltingercom.wordpress.com/2019/06/13/teams-chat-file-sharing-demystified/
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