We have an issue, when users is in a video call, they are intermittently facing A/V out of sync - video ahead of the audio
- issue is intermittent .
- Subjective testing suggests that calls that stay inside the Europe region are ok. calls that go transatlantic suffer the lag.
- it happens over both wired and wireless connections
- This happens on both multi-party calls and one to one calls
I have reviewed the calls on dashboard all looks good , please help what need to be checked in such situation.
