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Manage Devices on Teams Admin Site shows update available but is same as firmware version on phone.

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Jason Turpin
New Contributor

On my tenants Teams - Manage Devices, I see my Yealink t58a and Yealink CP960 that were upgraded to the newest Teams Firmware that went GA.

 

under Action for these phones it shows 1 update available, and when selecting it show the same firmware version that is already on the phone.  If I hit update it will come back as failed.

 

CleanShot 2019-01-23 at 15.46.40.pngCleanShot 2019-01-23 at 15.51.09.png

 

Also, one phone I moved back to the SfB firmware but am unable to remove the phone from the device list.  Is there any way to remove a phone from the device list?

 

 

2 Replies

I am also having the the same issue, firmware upgrade is failing.

 

Apart from that, few devices doesn't list on Manage Device page...

 

Thanks

Hari

Yealink showed new firmware ending in .28 on the Teams Admin site today.  this update worked in updating my T58a to the new firmware, after the update the Admin site shows that there is still an update available for this phone and it is the one that just pushed from the admin site to the phone.  

 

 

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