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MS Teams Shared PC Force Logout / Clear Credentials

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Angela Hlavka
Regular Visitor

We would like to use MS Teams in the meeting rooms on shared PCs (Setup as room resource accounts). Users forget to logout of teams. Is there a way for us to find and delete the credentials on our room reset batch files? Currently, if you use Teams and close it, it then opens with last credentials. 

 

An option is to have them use the online version but many prefer desktop

 

Thanks 

2 Replies

I have found that clearing these files/keys

  • HKEY_CURRENT_USER\Software\Microsoft\Office\Teams
  • %appdata%\Microsoft\Teams
  • %localappdata%\Microsoft\Windows\INetCache\IE

Still doesn't log the user out. I am still looking...

There's a SignOut button, which mostly works. In case it doesn't, you will have to clear the local cache, credentials stored in Cred manager and the cookies/browser cache. Here's an extensive list:

 


1.  Fully exit the Microsoft Teams desktop client. To do this, either right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.
2.  Go to File Explorer, and type in %appdata%\Microsoft\teams.
3.  Once in the directory, you’ll see a few of the following folders:
a.  From within ‘Application Cache’, go to Cache and delete any of the files in the Cache location.
*  %appdata%\Microsoft\teams\application cache\cache
b.  From within ‘Blob_storage’, delete any files that are located in here if any.
*   %appdata%\Microsoft\teams\blob_storage
c.  From within ‘Cache’, delete all files.
*   %appdata%\Microsoft\teams\Cache
d.  From within ‘databases’, delete all files.
*   %appdata%\Microsoft\teams\databases
e.  From within ‘GPUCache’, delete all files.
*   %appdata%\Microsoft\teams\GPUcache
f.  From within ‘IndexedDB’, delete the .db file.
*   %appdata%\Microsoft\teams\IndexedDB
g.  From within ‘Local Storage’, delete all files.
*   %appdata%\Microsoft\teams\Local Storage
h.  Lastly, from within ‘tmp’, delete any file.
*   %appdata%\Microsoft\teams\tmp
Once finally done clearing, you can now restart Teams from your local desktop and all cache will be cleared from the desktop app.


 

Might be easier to just use the browser client, in a Private session.

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