Aug 13 2019 07:39 PM
Aug 13 2019 11:42 PM
@sxc7886 Do you see the Dial pad in your Teams client? And did you assign both the Phone System license and the Domestic Calling Plan license to your account?
Aug 14 2019 05:23 AM
@Linus Cansby Yes the phone icon is showing in all the apps and I can go in and try to call and that is when I get the error. I have the domestic calling plan enabled and the phone system active that comes with the M365 E5 plan. Its also been about 20 hours so I would have hoped that it would have synced and updated by now but still having the issue as of this morning.
Aug 14 2019 06:36 AM
@sxc7886 The phone icon can be visible even if no Phone System is applied. I was thinking of the dial pad if you see that.
Aug 14 2019 07:19 AM
@sxc7886 Have you checked the call logs from Teams Admin Center? If there is nothing obvious there I think you should contact Microsoft support.
Aug 14 2019 07:38 AM
@sxc7886 is the correct phone number showing up on the dial pad screen?
Aug 14 2019 12:26 PM
@Rob Ellis Yes sir. Ive also tried with +1 and non +1 just to see if it makes a difference and still get the same admin does not allow calls from this location
Aug 15 2019 11:58 PM