02-06-2019 04:36 AM
02-06-2019 04:51 AM
Yeah, I have the same! Working everywhere except from IE! Could be a limitation but on the other hand IE is supported!
adam
02-06-2019 05:02 AM
02-06-2019 05:25 AM
02-06-2019 05:52 AM - edited 02-06-2019 05:53 AM
@Christopher Hoard This is not a solution for us as Stream is not open for all users in our organization yet. Is this Microsoft bug in IE or what? Do we have any other workaround for this?
02-06-2019 05:55 AM
And other browsers is not applicable??
Upload to a private Youtube channel and add as a tab?
Adam
02-06-2019 06:03 AM - edited 02-06-2019 06:05 AM
Yes, absolutely.
The solution is really outlined on the screenshot above that you provided from Teams - play in a different browser or play the video in a video app. Teams isn't a video app. If you don't want to use Stream because its not rolled out yet - which is completely understood - then as Adam says use YT or another video site and add it as a Tab.
If you are adamant that you want this specific functionality then I would consider raising it in a ticket to Microsoft. I hope they will resolve it however, I would anticipate them coming back saying its either not supported or to use the above. It may take them a long time to fix it if they do find it is a bug.
To add its not on the known bug list
https://docs.microsoft.com/en-us/microsoftteams/known-issues
Best, Chris
02-06-2019 06:05 AM
11-06-2019 01:21 PM
@Christopher Hoard not sure if this is still an active thread but we actually have the issue where mp4s are not playing in the desktop app, but they do play fine in browsers. In the desktop app, we can hear them but there is either a white or gray screen.
Note we try and view mp4s we've published and uploaded as well as videos from Stream that we've added as a tab to a channel. Any guesses? Not sure if it has something to do with our video driver.
11-29-2019 02:17 AM
I wanted to test this in order to confirm to you. I got an MP4 and uploaded it into Teams. It then played without issue. Here are the screenshots.
So it's working. In your case, I would try again as something may be updated. However, I would think it's probably a hardware case so I would test this with other users in your office/location if that is possible.
Hope that answers your question!
Best, Chris