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Links to Teams not working for some user

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KlausPram
Occasional Visitor

In our organisation, we have the problem that some users cannot open links to Teams on the Windows 10 desktop. They click on the link, the browser opens and shows the page "Experience the best of Teams meetings with the desktop app", then nothing happens. Also "Launch it now" does nothing. 

 

We tested all browsers, no chance. For many users it works great, but for some people or laptops it never works. 

 

Any ideas on that?

 

Thanks, Klaus

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