11-08-2018 08:19 AM
11-08-2018 08:19 AM
We're in the process of rolling out Teams in our Org. I'm going to be the primary contact for Teams support, and I'd like to provide a link that will initiate a chat with me. So many parts of the Teams interface are deeplinkable, but I can't seem to find any way to do this. Am I missing something, or is this not possible?
11-08-2018 09:14 AM
11-08-2018 09:35 AMSolution
Looking at the browser client, should be possible but the format is annoying:
As it does seem to require both user's GUIDs, you will have to come up with solution that dynamically adds/transforms the ID of the "requestor" in the link. Can be done with Graph or PowerShell.
11-08-2018 09:39 AM
Hmm. Looks like it's not supported. How odd. I voted for the uservoice, but I don't want to even try messing with SIP handlers.
11-08-2018 09:41 AM
That's almost useful. I could see making it work if you could just specify the chat recipient's GUID. I think in our environment, that solution is probably going to be too much work. Thanks for the pointer, though!
11-08-2018 09:48 AM - edited 11-08-2018 09:49 AM
Ya'll are over complicating this :P. Teams now supports Sip by default as Adam was thinking.
Add a link on a page, or even in e-mail sig with <a href:"sip:email@example.com"> Chat with Username</a>
And that link will call up to select default app when used, but you click Teams and it'll deep link into Chat. Users may need to Change their default SIP provider if they have another one set, but usually it'll ask.
11-08-2018 02:19 PM
I appreciate the confirmation, but I still don't think that's going to work for us. Deeplinking would really be the solution we need. Our org is about half Mac, and Teams isn't registering itself as handling SIP on Mac. Deeplinking is nice, since it gracefully falls back to the web interface of Teams. I guess we'll just have to hope that MS adds it at some point. Thanks anyway!
01-10-2019 11:54 AM
The SIP method works but you have to have the app installed. Most of our users do not have the app installed.
The steps below worked for me to open up the web client and didn't require knowing the GUID of the person initiating the chat. There is probably a better way to get the GUID of the person you want to send the message to, but for me this is how I got it. If you already know the GUID you can just skip to step 3 and replace the "xxxx-xxx...." with the GUID of the person/email group.
1. Go to https://teams.microsoft.com/_#/conversations/newchat?ctx=chat from a different account than the person you want the link initiate a chat with.
2. Type in the name of the person or group you want the link to initiate conversation with
3. Start typing a message. The URL at the top should change to something along the lines of
I copied the URL and was able to embed it where I needed. I tested with a few different accounts in the organization that have never used Teams before and it works okay for what we need.
I also came across the following resource but had no success getting it to work. For our scenario it would have been nice to be able to include multiple people in the conversation and have a default message: https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/deep-links#deep-linking-to-a-chat
01-10-2019 12:06 PM
Thanks for the pointer! For our scenario, what you've discovered is actually functional enough to be useful. It seems like their development is pretty active, so hopefully the developer preview functionality will make it into production soon.
03-18-2019 10:58 PM
@Charlie Nixon - check out https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/deep-links, scroll halfway down for URL schema for chats. Relatively new!
04-09-2019 07:31 AM
@Charlie Nixon I think being able to respond to a single message also very useful then. Now you will receive a bulk of messages from users, which users might have to number for you to respond to relevantly. A button "reply" to one message like in whatsapp would be very useful.
04-12-2019 09:42 AM
@Charlie Nixon I don't know if they've updated things since you first asked, but this worked perfectly from me.
04-12-2019 07:25 PM
I try this link but when open web then not work create private chat group
I want create deep link and embed web to user can click and open web page chat with some specific user
04-13-2019 01:15 PM
@Tien Ngo Thanh here's the documentation about hosw to create deep links
05-14-2019 09:13 PM
@Steven Collier: example I have case I want embed this link to web and when user click and chat with me this link to not work https://firstname.lastname@example.org&topicName=support&message=hello
email@example.com is email my support on team
05-15-2019 03:40 AM
Tony Redmond posted about this recently - see https://office365itpros.com/2019/04/29/adding-teams-chat-link-email-signature/