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How to See User Engagement in Teams?

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John Henning
Senior Member

We are about six months into our company's roll out of Teams, and we are slowly gaining traction and additional support from management.

 

We are receiving requests to verify user engagement to our currently in place Teams.  Is there way to see a user's engagement with the Team?  Things like verifying views of posts/tabs/??? 

 

We are trying hard to break out of the corporate "email chain" but without being able to verify users activity or interaction within Teams, it will be challenging to leave the emails behind...

 

Thank you!

 

2 Replies
Solution
Here is the Teams Activity Report

https://docs.microsoft.com/en-us/microsoftteams/teams-activity-reports

Here is the Teams usage report

https://docs.microsoft.com/en-us/microsoftteams/teams-analytics-and-reports/teams-usage-report

It doesn’t currently go as deep as likes of posts and sentiment yet. There are uservoices open for these at Teams uservoice such as here

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/31084927-sentiment-analysis

Would go vote on them to raise them up the agenda.

Per Team and Cross Team analytics have been added to the Roadmap recently

https://blogs.technet.microsoft.com/skywriter/2019/05/20/office-365-weekly-digest-2019-20/

Hope that answers your question!

Best, Chris
Highlighted

hello@John Henning 

 

In addition to christopher's information, i would like to mention that a solution exists on the market which focuses on MS Teams Analytics. You can get to most of the information you are looking for except all "reading activities" because this information  something which you can not pull via graph api.

 

Furthermore it will show you in the very near future details around internal mail activity versus teams activity.

 

So if you want to know more about it, just ping me

kind regards

stefan

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