Aug 27 2019 12:18 PM
Hi Everyone!
How are e-mail threads handled by channels?
e.g.
I send an e-mail to an external vendor, CC-ing my Channel with the Subject: Your sep 2019 PO
I know that this can create a thread in my channel with my e-mail.
Now, what happens if my vendor replies to my e-mail?
Will this create a new thread that's:
Re: Your sep 2019 PO?
OR will their reply show up as part of the original Thread?
Aug 27 2019 01:18 PM - edited Aug 27 2019 01:21 PM
SolutionThe Re: will show up as a second conversation.
Aug 28 2019 02:13 PM
Aug 27 2019 01:18 PM - edited Aug 27 2019 01:21 PM
Solution