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Guest users policies

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Par Linderoth
Contributor

Hi,

 

If you look in admin center there are Guest access settings that should apply to all guests in the tenant. But if you look at one single guest user in the admin center (or by using PS) it looks like the global default policies applies to the user. This also includes the co-existence mode. Does anyone here know what is correct? Are really the global policies applied or is it just how it looks like but it is incorrect?

 

The reason why I am asking is that we have very strict default policies and co-existence mode set to Skype for Business only since most users are not using Teams and for those who are using Teams we apply custom policies and set co-ex mode to Teams only. We are now getting reports that some guest users are having difficulties setting presence for example when joining our tenant.

7 Replies
No one?

@Par Linderoth I haven't played with this, but I pinged few folks and will hopefully have an answer for you soon.

Wait, where in the admin portal do you even see the Guest users listed? 

If you search for a guest user on the start page of Teams admin center you will find the user and can click the name to get more info. But I now also realize that you can't go to Users in the admin center and find the guest user so perhaps this is just a bug in admin center?

@Par Linderoth Presence will not work until you are unified under one platform. Teams to Teams presence should work. Skype to Skype presence should work. It gets wonky when going cross platform. 

The guest users are Teams users in their tenant. The problem is that they appear offline when logged in to our tenant and when they can't change the presence manually they are not able to chat. The guest users have no issues in other tenants that they use. Just trying to understand what could cause this since we basically allows guest users everything in the settings.

Got it, thanks. Looks like a bug to me, but I'll verify with the product folks.