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Guest users cannot access files on Android phone

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Alessandro Doria
New Contributor

Hi there,

 

I am new to MS Teams therefore I am going through a testing phase.

I have created a new Team and added a Word doc. to it, then I have invited and external user to join my Team.

The user was able to join the Team using his PC, he could see the Word. doc. I had uploaded and have a conversation with me, no issues at all.

He was also able to join using his Android phone, however he could only see the 'Chat' and 'More' tabs, no way to see the Word file, unless... I made it a Tab. In fact, only at that point the guest user was able to see the file in a Tab.

Is this the expected behavior?

Is there any other way the Android users can access a document?

Thank you

Alessandro

5 Replies
Apparently the latest android updates have removed the files tab for guest and I want to say for everyone. iOS still has it, so I don't know if it was an oversight or not, we never got any confirmation on this.

Hi Chris,

 

Thank you for confirming this issue.

 

The questions is: where do we go from here?

Is it possible that nobody has reported this problem before me?

 

Alessandro

There was another posting on it and I think they were going to contact Microsoft, but the more the merrier.

Hi Alessandro,

 

The same issue here! No acces to files from my Android device as guest within Teams. I 've checked several other Android devices, mostly Samsung, all the same problem. At the moment the files tab isn't displayed anymore. With ios everything works fine. This isn't a minor issue in my perception ;)

 

Greets Frans.

I can confirm the same problem using my S.Galaxy S6 edge+

I've set up a TEAM for my work (on Laptop) and was using my Google account as a Guest to check building process using my S6E+. So frustrating. Please fix.

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