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Guest access difference between joining in through webapp and desktop app

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Paul_Synamedia
New Contributor

Hi 

I've got a question concerning Guest users.
One of our guest users is able to join in through the webapp but when he tries to join in through his desktop app there's a prompt for username/password 

do we as meeting organiser need to provide a username and password or is there a security access that I'm overlooking 
thanks for your help in this.

Paul 

3 Replies

@Paul_Synamedia 

 

Hi! To clarify you are talking about anonymous access to meetings, not teams guest users!

 

To join a meeting anonymously, you can join via the web but in order to use the client, you must first login! You will then not be a anonymous user either! If the user don't use Teams normally, you can invite the user to Teams as a guest! The users will then use the email address he/she was invited with together with its chosen password, to log in the teams client

 

Adam

 

@Paul_Synamedia  tell them to join using web client, if desktop client loads and prompts it's because they've installed it previously and had used an account to login to it most likely. The login is for their Microsoft Account or Work account, nothing you would provide. 

@Chris Webb @adam deltinger 

thanks for your replies it confirms what I was thinking too.

Best regards

 

Paul

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