When I've started a private conversation with my guest user.
On the guest user screen it gives them a drop down where they select which company they want to chat in. (their own company and my company)
I find if I message the guest and they haven't got my company selected. It doesn't notify them with new messages?
When switching companies, it pulls through all the messages.
Am I missing something here?
I didn't imagine the guest function would be handled like this...