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Got invited to a new organisation using my current work email. Cannot switch!

%3CLINGO-SUB%20id%3D%22lingo-sub-854102%22%20slang%3D%22en-US%22%3EGot%20invited%20to%20a%20new%20organisation%20using%20my%20current%20work%20email.%20Cannot%20switch!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-854102%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20using%20Teams%20Desktop%20app%20for%20Windows%20and%20I%20have%20also%20access%20to%20the%20Web%20app.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EOur%20customer%20has%20invited%20me%20to%20a%20team%20in%20their%20own%20account.%20She%20has%20used%20my%20organization's%20email%20address%20%3CSTRONG%3Ejohn.smith%40myorg.com%3C%2FSTRONG%3E.%20When%20I%20look%20into%20the%20forums%2C%20they%20talk%20of%20an%20option%20on%20the%20left%20side%20of%20my%20user%20icon%20to%20change%20the%20organization.%20But%20I%20see%20this%20option%20on%20neither%20Web%20nor%20desktop.%20I%20check%20with%20my%20colleague%20who%20uses%20the%20app%20on%20her%20Mac%20and%20she's%20able%20to%20switch%2C%20but%20not%20me.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EToday%2C%20our%20customer%20sent%20a%20new%20invitation.%20I%20was%20logged%20out%20of%20the%20app%20to%20see%20whether%20I%20get%20to%20log%20in%20to%20the%20new%20organization%20and%20this%20is%20the%20message%20I%20get%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20999px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F131671i521C16B48F908E0A%2Fimage-size%2Flarge%3Fv%3D1.0%26amp%3Bpx%3D999%22%20alt%3D%22Annotation%202019-09-13%20100914.png%22%20title%3D%22Annotation%202019-09-13%20100914.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDoes%20anyone%20experience%20the%20same%20thing%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-854102%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EGuest%20Access%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
mobedi
Occasional Visitor

I am using Teams Desktop app for Windows and I have also access to the Web app. 

 

Our customer has invited me to a team in their own account. She has used my organization's email address john.smith@myorg.com. When I look into the forums, they talk of an option on the left side of my user icon to change the organization. But I see this option on neither Web nor desktop. I check with my colleague who uses the app on her Mac and she's able to switch, but not me.

 

Today, our customer sent a new invitation. I was logged out of the app to see whether I get to log in to the new organization and this is the message I get:

 

Annotation 2019-09-13 100914.png

 

Does anyone experience the same thing?

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