Jan 11 2018 02:57 AM
Hi
I am unable to view the 'get email address' feature on some of the recent channels i have created in MS Teams. The feature is available on some of the older channels.
I have attached screenshots. Does anyone know why this is happening?
Mar 05 2018 06:28 PM
Jun 06 2018 07:04 AM
Sorry, I still Can't get the "...." to appear on the left channel pane.. Can help to describe clearly how to do it? sorry and many Thanks!
Feb 01 2019 08:53 AM
Thanks for your instructions but that is not showing up anything either. (can someone confirm this capability is enabled for subscriptions such as EDU, GOV, Non-Profit?
Feb 04 2019 09:58 AM
I am experiencing the same issue as @ColachoMendoza also on Teams for Gov plan and do not see a way to get an email address. Any assistance will be greatly appreciated.
Feb 04 2019 10:57 AM
It is also worth mentioning that I'm using the standard release Microsoft Teams Version 1.2.00.1758 (64-bit)
I haven't received approval to make myself member of the Targeted Updates (A.K.A First Release)
it might be a targeted release option only and not a standard release feature.
Mar 05 2019 09:44 AM
Mar 05 2019 09:59 AM
Mar 05 2019 02:24 PM
Mar 05 2019 03:49 PM
Mar 07 2019 11:01 AM
Can you also confirm you are using version: You have Microsoft Teams Version 1.2.00.1758 (64-bit). It was last updated on 2/15/19.
Mar 11 2019 06:36 AM
They ask me to post a uservoice about this request as the feature has not been enabled:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/36984067-get-email-address-gcc
Mar 11 2019 07:05 AM
Mar 11 2019 09:38 AM
are you also on GOV? EDU? Non-profit?
Mar 18 2019 08:54 AM
@adam deltinger yes, and I can confirm the work around is not present for GCC
Mar 18 2019 11:20 AM
@MHumberto The only workaround I found that works for GCC was here: https://sharepoint-specialist.nu/workaround-microsoftteams-mail-to-channel-normal-address-4e9f3b5ffc...
Mar 19 2019 12:15 PM
Jan 30 2020 09:53 AM
@Ryan Stone Having the same issue and the Get email address link doesn't show up anywhere with in Teams, for any Team or Channel
Feb 13 2020 06:56 AM
@Brian_H and others I have tried all workarounds and nothing seems to work for me on Web or on PC desktop on free client or EDU.
For days, I am also getting this error message when trying to upload a team picture: "We're still setting up your team, you can change your picture when we're done." and I wonder if the two are related in some way. Maybe the account is somehow incompletely set up.
Feb 13 2020 07:09 AM
@dukeforest Hi, the main issue for us (that I found out) was that the admins hadn't turned on the allow email feature. Now that it is on, I am able to see it and use it but we have some users that do not see it. So that is still an issue that we haven't solved yet. Thanks