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Forward unassigned numbers to a reception number

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Jordy Blommaert
New Contributor

We are in a migration process towards Microsoft Teams. In our Skype for Business On-Premise environment we have unassigned numbers. If someone calls an unassigned number they hear a message that the number is not assigned towards a user.

Because not all users will keep their number in Microsoft Teams we want to forward the unassigned numbers towards our reception. However I can't find the functionality in the admin center to forward unassigned numbers towards our reception number.

 

 

3 Replies
Solution
AFAIK no,

There’s a uservoice for this here:
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/35098375-enable-the-ability-to...

I’d go in and vote for it! Try see if there’s another one with higher voting numbers also
Hi Jordy,

We can help with this. Please can you email andrew@infinitelcomms.co.uk

I look forward to hearing from you.

Thanks

Andrew

@Jordy Blommaert Hi Jordy, please take a look at this demonstation of our advanced routing functionality for Teams https://www.youtube.com/watch?time_continue=173&v=kfceqNYEf4M

Advanced call routing for MS Teams DR using Fuse 2 Communications service
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