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File tap missing for Guest users in new Teams android version 1416/1.0.0.2018101501

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Luis A. Alvarez Martinez
New Contributor

Hi, we have been using Team for 5 months now and we have been able to introduce Teams to some patners and suppliers of our company. Some work closely with our organization and are part of work team accross the company. We invited them to join some teams and we were able to upload files in all the channels that we created in teams. In the Android version and the desktop, they were able to see the "File"tap in each channel. After the android update on october 15 that tap dissapeared and they are not able to look the uploaded files to any channel. All the domain licensed users with that version have the File tap. We check in the IOS version and the option is still there for both guest and licensed users. 

Is there a bug or is a new Microsoft policy not to let the Guest to see shared files in a channel? 

11 Replies
This most definitely sounds like a bug. I would strongly recommend submitting a support request from the admin portal.

Thanks Christ, I submitted a request before posting my question in this blog. After a while over the phone the techinian concluded that Microsoft change the policy for the guest. This does not make sence, since the free version of Team claims unlimited file sharing. The guest members can see files uploaded to a chat where they are part of but not in a channel. I will have to try again with the support site. This issue will affect a lot of people, since a lot of team users are outside of microsoft 365 users. Let me know if you found something else. Maybe is a strategy to force guest members to register their organization with free Team version.

Thanks again

Hmm, seems crazy! Can anyone confirm this??

Adam
I mean free teams anything is possible but I highly doubt they would do that. Seems you got a bad case of support roulette. But it could be going away on mobile possible for all of us with the new file tab replacement of sharepoint and we have to use OneDrive app to access files. Would be curious to know this myself.

I would ask Msft Support for an official article or change log confirming this change in functionality. Sounds like the easy way out for support. 

Thanks, I am writing to Team support group in the App Store. As I mention the new version in IOS did not eliminate the File Tap.
I have the same issue for all Android users. Microsoft is working on it.
I have seen this before , it is a bug.

Or, it is just by design. I faced the issue for regular user and the issue was solved by assigning a license for SharePoint and OneDrive. 

Thanks for your answer and sharing what happened to your organization. In our case the problem was solved with the next android update in november.  Defenitely it was a bug in the android's october update because we didn't have any problem with the Iphone users.

 

Again thanks for you input.


@EdinVajraca wrote:

Or, it is just by design. I faced the issue for regular user and the issue was solved by assigning a license for SharePoint and OneDrive. 


 

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