Home

Failure to reconnect if transient loss of internet connection

%3CLINGO-SUB%20id%3D%22lingo-sub-160103%22%20slang%3D%22en-US%22%3EFailure%20to%20reconnect%20if%20transient%20loss%20of%20internet%20connection%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-160103%22%20slang%3D%22en-US%22%3E%3CP%3EA%20major%20problem%20that%20I%20see%20for%20using%20Teams%20as%20a%20client%20for%20the%20skype%20for%20business%20phone%20backbone%20is%20that%20if%20there%20is%20a%20transient%20loss%20of%20the%20Internet%20connection%20Skype%20for%20Business%20just%20reconnects%20when%20the%20Internet%20connection%20is%20re-established%26nbsp%3Bbut%20Teams%20does%20not%20(at%20least%20as%20far%20as%20I%20can%20tell).%20This%20is%20a%20problem%20when%20using%20Teams%20as%20the%20endpoint%20for%20inbound%20calls.%20It%20is%20intolerable%20to%20have%20a%20situation%20where%20the%20client%20for%20a%20phone%20system%20effectively%20decides%20to%20log%26nbsp%3Boff%20just%20because%20there%20was%20a%20transient%20blip%20in%20wifi%20connectivity.%20Obviously%2C%20this%20would%20be%20most%20acute%20in%20situations%20where%20the%20Teams%20client%20is%20hosted%20on%20a%20laptop%20%2F%20tablet%26nbsp%3B%20PC.%20Does%20anybody%20know%20a%20way%20to%20ensure%20that%20Teams%20keeps%20trying%20to%20re-establish%20a%20connection%20without%20requiring%20user%20intervention.%26nbsp%3BObviously%20there%20are%20work-arounds%20such%20as%20simultaneous%20ring%20on%20a%20mobile%20device%20but%20that%20is%20not%20the%20point%20-%20if%20it%20is%20a%20phone%20system%20client%20it%20needs%20to%20have%20robust%20connectivity.%26nbsp%3BI%20don't%20want%20users%20complaining%20that%20an%20important%20contact%20has%20been%20trying%20to%20call%20them%20all%20day%26nbsp%3Bbut%20the%20system%20had%20just%20decided%20to%20log%20itself%20off.%26nbsp%3B%20Right%20now%20I%20feel%20this%20is%20a%20critical%20flaw%20that%20prevents%20me%20migrating%20my%20SfB%20users%20to%20Teams.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-160103%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EUser%20Interface%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Nicholas Plant
Contributor

A major problem that I see for using Teams as a client for the skype for business phone backbone is that if there is a transient loss of the Internet connection Skype for Business just reconnects when the Internet connection is re-established but Teams does not (at least as far as I can tell). This is a problem when using Teams as the endpoint for inbound calls. It is intolerable to have a situation where the client for a phone system effectively decides to log off just because there was a transient blip in wifi connectivity. Obviously, this would be most acute in situations where the Teams client is hosted on a laptop / tablet  PC. Does anybody know a way to ensure that Teams keeps trying to re-establish a connection without requiring user intervention. Obviously there are work-arounds such as simultaneous ring on a mobile device but that is not the point - if it is a phone system client it needs to have robust connectivity. I don't want users complaining that an important contact has been trying to call them all day but the system had just decided to log itself off.  Right now I feel this is a critical flaw that prevents me migrating my SfB users to Teams.

Related Conversations
Tabs and Dark Mode
cjc2112 in Discussions on
46 Replies
Extentions Synchronization
Deleted in Discussions on
3 Replies
flashing a white screen while open new tab
Deleted in Discussions on
14 Replies
Security Community Webinars
Valon_Kolica in Security, Privacy & Compliance on
13 Replies
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
29 Replies
Stable version of Edge insider browser
HotCakeX in Discussions on
35 Replies