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Extension dialing from auto attendant

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DAUJLA
New Contributor

Have there been any new recent developments or has a timeline been defined for this crucial feature of Extension dialing from auto attendant in MS Teams? TIA

2 Replies

@DAUJLA The lastest I've seen is from @Waseem Hashem in may 2019 that it is coming later, but no date. The closest feature is that you can search users and connect by saying their name if you are running English language in your AA.

 

https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Auto-Attendant-and-Call-Queues-Service-U...

We've reached out to MS and they've advised us it should be ready by November 2019. Was supposed to be ready in Q2 2019. Lets wait and see. Thanks

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