Currently I am a member of 2 Teams. Major Incidents and Releasing. We create a channel every time we have a major incident for a client. We also create a channel every time we have a software release for a client. This works very well for us, however this will also result on us reaching the 100 channel limit fairly quick and need a way to archive the conversation in the channel. Initially I tried to copy and paste the conversation to a document but then realized that the threaded conversation are missing some of the discussions because the application automatically shrinks it which means I have to manually collapse each one before copy and pasting it which is very time consuming.
Notwithstanding the reference to the article, which covers how Teams captures messages in channels for compliance purposes, I think you're looking for some form of archive and export function where you can mark a channel as "complete" to make it read-only and then export the information for records purposes to some format (not sure that PDF is the best). Finally, you might remove the channel so that you can create a new one.
If so, this kind of functionality does not exist today. You might be able to write such a tool using the Graph API to extract the conversations in a channel and then remove it. Maybe someone else in this forum has done such a thing.
Have there been any updates to the Teams API to enable this? Or has anyone on this forum managed it with Graph? I'm trying to harvest data from a Teams support channel, and it seems ridiculous to do it manually.
Do we have any updates on this, i am still having trouble exporting conversation, this is now increasing the channel count, i want to delete them but want to a copy of these before they are trashed, appreciate if someone can pick this up and throw some light.