Home

Emergency numbers in multi location clients (With several direct routings)

%3CLINGO-SUB%20id%3D%22lingo-sub-680597%22%20slang%3D%22en-US%22%3EEmergency%20numbers%20in%20multi%20location%20clients%20(With%20several%20direct%20routings)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-680597%22%20slang%3D%22en-US%22%3E%3CP%3EHi%20all%2C%26nbsp%3B%3C%2FP%3E%3CP%3EHopefully%20someone%20can%20help.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHave%20a%20client%20with%20several%20branches%20through%20EMEA%20and%20want's%20to%20have%20direct%20routing%2C%20whether%20centralised%20or%20locally%20(due%20to%20regulation)%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIf%20one%20the%20users%20goes%20from%20branch%20A%2C%20which%20is%20assigned%20to%20a%20direct%20routing%20A%2C%20and%20goes%20to%20branch%20B%20which%20is%20assigned%20to%20direct%20routing%20B%2C%20the%20PSTN%20call%20done%20on%20branch%20B%20will%20go%20through%20DirectRouting%20B%20if%20he%20has%20Location%20Based%20Routing%20(LBR)%20activated%20-%20If%20he%20doesn't%20what%20will%20be%20the%20behaviour%3F%3C%2FP%3E%3CP%3ECan%20LBR%20be%20forced%20in%20case%20the%20destination%20is%20an%20emergency%20number%3F%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Flocation-based-routing-plan%23teams-user-places-an-outbound-call-to-the-pstn%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fmicrosoftteams%2Flocation-based-routing-plan%23teams-user-places-an-outbound-call-to-the-pstn%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3EAnd%20how%20does%20this%20work%3F%26nbsp%3B%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3EUse%20case%3A%3C%2FP%3E%3CP%3E-%20User%20is%20a%20user%20having%20a%20%2B33%201%2070%2099%2064%2019%20DDI.%20Which%20is%20Paris%20area.%3C%2FP%3E%3CP%3E-%20User%20is%20travelling%20to%20Lyon%20office.%20From%20there%2C%20User%20places%20an%20emergency%20calls%20to%20one%20of%20the%20French%20emergency%20numbers%3A%2015%2C%2017%2C%2018%2C%20112%20etc%3C%2FP%3E%3CP%3ECan%20you%20confirm%20that%20local%20(Lyon)%20emergency%20services%20will%20be%20reached%3F%20(to%20do%20this%2C%20Teams%20should%20replace%20%2B33%201%2070%2099%2064%2019%20by%20one%20of%20the%20Lyon-office%20DDI%20starting%20with%20%2B33%204%2026%2084%20xx%20xx.)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks!%3C%2FP%3E%3CP%3ERui%20Ferraz%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-680597%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EBest%20Practices%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMeetings%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Rui Ferraz
Senior Member

Hi all, 

Hopefully someone can help. 

 

Have a client with several branches through EMEA and want's to have direct routing, whether centralised or locally (due to regulation):

 

If one the users goes from branch A, which is assigned to a direct routing A, and goes to branch B which is assigned to direct routing B, the PSTN call done on branch B will go through DirectRouting B if he has Location Based Routing (LBR) activated - If he doesn't what will be the behaviour?

Can LBR be forced in case the destination is an emergency number? 

 

https://docs.microsoft.com/en-us/microsoftteams/location-based-routing-plan#teams-user-places-an-out...

 

 

And how does this work? 

Use case:

- User is a user having a +33 1 70 99 64 19 DDI. Which is Paris area.

- User is travelling to Lyon office. From there, User places an emergency calls to one of the French emergency numbers: 15, 17, 18, 112 etc

Can you confirm that local (Lyon) emergency services will be reached? (to do this, Teams should replace +33 1 70 99 64 19 by one of the Lyon-office DDI starting with +33 4 26 84 xx xx.)

 

 

 

Thanks!

Rui Ferraz

 

 

 

Related Conversations
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
28 Replies
Early preview of Microsoft Edge group policies
Sean Lyndersay in Discussions on
65 Replies
*Updated 9/3* Syncing in Microsoft Edge Preview Channels
Elliot Kirk in Articles on
201 Replies
Tabs and Dark Mode
cjc2112 in Discussions on
2 Replies