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Domain linked account and sign in issue with the app

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Stuart Morgan
New Contributor

Hi Everyone,

 

I have an issue where i cannot login to teams on my ios device. 

 

The issue appears to be related to this known issue:

 

Microsoft Teams will always log into the Domain-joined PC account. If a user has two different Teams accounts and has a machine with domain-joined enabled, Teams will use the domain-joined profile on the machine to automatically log the user into Teams. To switch to the other Teams account, the user must manually log out of the app and enter credentials to the second account to log in. If the user logs out of Teams and restarts the machine, upon restart, Teams will automatically log in using the domain-joined profile.

 

The problem i have is that the account it is trying to login to is an old company account and I am no longer an employee. Is there anyway I can remove this from my ios? 

 

It does not show up in my accounts, so I don't know where it is remembering this information from.

 

Thanks

 

Stu

3 Replies
Solution

I'm shooting in the dark a little here as I have multiple accounts on my iOS device (iPhone). What device is it exactly you're using? Do you have the Microsoft Authenticator app installed which may be confusing things?

Hi Matt,

 

Thanks for the response. I did have the google authenticator app installed. I've just removed it and I think that's sorted it. Logical when you think about it but I don't think it would have crossed my mind.

 

Thanks for your input.

Glad I could help :)

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