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Disable persistant chat/channel history

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josephstacklin
Occasional Visitor

My company (for legal reasons) DOES NOT want persistent chat nor do they want to keep any backups of the chats. This is NON-NEGOTIABLE as legal has already put their foot down. Currently we're using Skype for Business/Lync but as you all know this is clunky, can't easily be integrated into the Azure deployment (Microsoft company Portal), and doesn't offer the quality of life improvements (ie: notifications) that most companies need in this day and age.

 

Can teams (or a script on our Azure network) be set to auto remove or disable entirely persistant chat in MS Teams. To be clear, we STILL WANT EMAILS TO BE SAVED FOR 7 YEARS. But again, FOR NON-NEGOTIABLE LEGAL REASONS we cannot keep chat history.

9 Replies

Retention policies in Microsoft Teams could help with this, have you seen those yet?

 

"Teams conversations are persistent and retained forever by default. With the introduction of retention policies, admins can configure retention policies (both preservation and deletion) in the Security & Compliance Center for Teams chat and channel messages. This helps organizations either retain data for compliance (namely, preservation policy) for a specific period or get rid of data (namely, deletion policy) if it is considered a liability after a specific period."

 

https://docs.microsoft.com/en-us/microsoftteams/retention-policies

@josephstacklin By the way here is what a policy might look like.

 

Configure locations and how granular it is

 

L1.png The policy settings:

 

T1P.png

 

Hi @josephstacklin

IMHO I don't believe that Teams will do what you need. You cannot turn off persistent chat and - if I am reading your requirements right - you need the chats to delete immediately after you have them. Even if you are using retention policies, then I don't think there is an implementable policy which you could set to delete the chats and remove them from Office 365 immediately: they would still be around for a period of time.

At least reading retention policies do not have a duration of fewer than 30 days

https://docs.microsoft.com/en-us/microsoftteams/retention-policies

So I would say you may want to consider a third party application for chat in the immediate future.

Hope that answers your question

Best, Chris

Best, Chris

These comments are spot on.

 

For now the lowest option on the retention policies is that of 30 days.

 

If you need something for shorter periods (ie: every day) - the best option might be via Graph API. You can delete messages that way, but will need to target them 1 by 1... scripting it to grab all the Message Thread ID's from 1 channel and delete them via Graph and have it run every day... "might" work. But this is all very far fetched and would need a lot of testing :) 

 

https://docs.microsoft.com/en-us/graph/api/resources/teams-api-overview?view=graph-rest-1.0

 

https://docs.microsoft.com/en-us/graph/api/resources/conversationthread?view=graph-rest-1.0

 

Logically though, it should work... might need quite a bit of coding and customization though.

 

Something like this to get the thread list from 1 group: 

GET /groups/{id}/threads

Then something to delete it:

DELETE /groups/{id}/threads/{id}

 

Of course, you would need it make it very adaptable to an xxx number of threads.

This is a very cool idea using the Graph - but like you say Marco its going to raise the ongoing management.

I guess - thinking about it - that in order to implement this successfully you would at least need to lock down the Teams creation process and do that centrally - and then make this part of the setup because it would be pretty much a nightmare to let users create teams and then have to identify which ones don't have this periodically!

Best, Chris

@Cian Allner Where did you find this retention policy configuration? I looked under Security and Compliance and I don't have this option. 

@AMB202 

Note that the Security & Compliance center is being migrated to 2 separate ones: one for Security; one for Compliance.

 

In the new Compliance center:


Policies -> Retention

clipboard_image_0.png

 

You will actually be linked back to the old SCC (Security & Compliance Center), then under "Data Governance"

 

clipboard_image_1.png

 

Finally, you will have the typical screen, like Cian showed above.

Hi!
I'm having the same issue, since MSF ecosystem changes every month, I was questioning if you found any solution to clear meetings from the "history".

@Vasco_Ezeq 

 

Has anyone found a solution to this or know when Microsoft will be updating the retention policies?

 

We are wanting chats to be deleted every day vs every 30 days.

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