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Disable additional cloud storage (DropBox, Box and Google Drive)

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Magnus Goksøyr
Super Contributor


Under the Files Tab in Microsoft Teams You can add additional Cloud storage (e.g. DropBox, Box and Google Drive).

A Additional Cloud Storage.PNGPressing Add cloud storage A Add Cloud Storage.PNGSeeing the list of the additional storage providers. I only want SharePoint to be available.
Currently i am configuring the settings on a customers tenant and i need to disable these options.
Previously i have been able to easily do that in Office 365 Admin Center Services & add-ins - Microsoft Teams - Tenant-wide settings - Custom Cloud Storage but now those options are grayed out and i cannot change it, instead there is a link to the "Microsoft Teams & Skype for Business Admin Center".

1 Custom Cloud Storage.PNGThe settings has moved (i already knew that though)

No problems, i go to "Microsoft Teams & Skype for Business Admin Center" and choose Org-wide settings - Team settings. Under "Files" it says "Turn on or turn off file sharing and cloud file storage options for the Files tab". That sounds logical so i change the settings for DropBox, Box and Google Drive to "Off". then i save the settings.

A Turn off Cloud File Storage.PNGTurning off the unwanted services/storage providers

Based on many years of experiences with browser cache etc. I choose to shut down all browser windows, then log in again and then open Teams to check if the change has been effective but it has not. I can still see DropBox, Box and Google Drive in the list.

A Add Cloud Storage.PNGStill available

 

So here comes the question: Is the problem just that it takes a few hours before it gets effective (does not sound logical) or is it necessary to run any additional script(s) to get these settings in place?

 

 

12 Replies
When I did that in the original admin center, it happened quickly. Sounds like a bug in the new combined center. I would open a support ticket.

Is there a solution for this. I have waited 24 hours for cloud storage to go away after turning it off. Tried in 2 tenants with same result?


@Dean Gross wrote:
When I did that in the original admin center, it happened quickly. Sounds like a bug in the new combined center. I would open a support ticket.


 

@Stephen Kerkmann - did it work for you? I have applied changes before the weekend and it still not reflected in a Teams. I have tried different accounts from tenant etc, but cannot see results. 

@Krzysztof_Kortas @Stephen Kerkmann @Dean Gross @Magnus Goksøyr @adam deltinger 

 

I would be seeing the outcome of this. Last week I was testing on a tenant to strip it right back and lock down everything as far as possible - including disabling additional cloud storage.

 

I disabled it in the Teams admin centre over a week ago and it's still possible to add third party cloud storage - so as Dean said I think this is a bug.

 

Adam - have you seen this? Did anyone raise to support?

 

Best, Chris

@Christopher HoardI have verified the settings with the powershell and flags are set up to "false" but in the Team interface (web/desktop) users are still able to add cloud storage :) It must be a bug.
2019-04-01_11-44-43.png

@Krzysztof_Kortas 

 

Thanks! I have reported the bug here

 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37252381-bug-disabling-addtion...

 

Also raised it to @MicrosoftTeams on Twitter to look into!

 

Best, Chris

@Christopher Hoard When i experienced this issue, my customer raised it to Support and after a few days it was solved. Unfortunately i never received any information on what was causing it or what the solution was. 

BR, Magnus

Hmmm that's good to know @Magnus Goksøyr - looks like it's pretty widespread so hopefully they will look into this having raised it on Uservoice and Twitter!

Best, Chris
Sorry, no experience with this issue!!

Adam

@Magnus Goksøyr @adam deltinger @Krzysztof_Kortas @Stephen Kerkmann @Dean Gross 

 

Think this may now be resolved after I raised it to the Team on Twitter.

 

I looked at the Test environment this morning and - hey - no more button for Cloud Storage. 

 

TeamsNoStorage.PNG

This is also the case with 4 other test tenants which previously had the issue.

 

I spun up a fresh test environment and disabled the Cloud Storage in Cloud Admin. I believe there is some propagation time before it disappears, but it disappears so looks like this is now resolved.

 

Glad we managed to do this.

 

Best, Chris

Thank you! Great work!!

 


@Christopher Hoard wrote:

@Krzysztof_Kortas 

 

Thanks! I have reported the bug here

 

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37252381-bug-disabling-addtion...

 

Also raised it to @MicrosoftTeams on Twitter to look into!

 

Best, Chris


Is that Microsoft's official web?

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