SOLVED
Home

Correct links in the Team's General channel

%3CLINGO-SUB%20id%3D%22lingo-sub-691251%22%20slang%3D%22en-US%22%3ECorrect%20links%20in%20the%20Team's%20General%20channel%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-691251%22%20slang%3D%22en-US%22%3E%3CP%3EMy%20office%20has%20a%20Sharepoint%20site%2C%20and%20I%20would%20like%20to%20use%20Teams.%20However%2C%20when%20I%20go%20to%20the%20Files%20tab%20in%20the%20%22General%22%20channel%2C%20there%20are%20no%20files%20listed.%20When%20I%20open%20in%20SharePoint%2C%20I%20am%20taken%20to%20an%20empty%20sharepoint%20folder%20called%20General.%20We%20can't%20move%20everything%20from%20Documents%20into%20General%20because%20we%20have%20a%20large%20number%20of%20shared%20and%20embedded%20files.%20I%20have%20tried%20creating%20a%20channel%20called%20%22Documents%22%20to%20see%20if%20the%20Files%20tab%20will%20link%20to%20that%20folder%20on%20Sharepoint%2C%20but%20that%20doesn't%20work.%20We%20also%20have%20an%20Staff%20Notebook%20that%20we%20use%20frequently.%20On%20the%20General%20tab%2C%20when%20I%20click%20the%20Staff%20Notebook%2C%20I%20see%20a%20message%20that%20says%2C%20%22We're%20still%20setting%20up%20your%20staff%20notebook.%22%20When%20I%20try%20to%20add%20a%20new%20tab%20and%20click%20on%20the%20OneNote%20app%2C%20instead%20of%20seeing%20the%20available%20notebooks%2C%20I%20get%20%3CSPAN%3EError%20Code%3A%2020212.%20I'm%20afraid%20to%20delete%20the%20team%20because%20I%20don't%20want%20to%20lose%20all%20of%20our%20files.%20How%20can%20I%20get%20the%20links%20fixed%3F%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-691251%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EFiles%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EHow-to%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-691265%22%20slang%3D%22en-US%22%3ERe%3A%20Correct%20links%20in%20the%20Team's%20General%20channel%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-691265%22%20slang%3D%22en-US%22%3EWhen%20you%20open%20in%20SharePoint%2C%20can%20you%20click%20back%20a%20level%20and%20see%20your%20documents%2C%20or%20did%20you%20create%20a%20whole%20new%20group(Sharepoint%20site)%20when%20you%20created%20that%20Team%3F%20%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20you%20use%20Move%20To%20in%20the%20same%20library%2C%20you%20should%20be%20able%20to%20move%20everything%20into%20General%20without%20affecting%20links.%20I%20would%20try%20one%20document%20and%20see%2C%20but%20this%20assumes%20you%20create%20a%20Team%20based%20on%20your%20existing%20site.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-691318%22%20slang%3D%22en-US%22%3ERe%3A%20Correct%20links%20in%20the%20Team's%20General%20channel%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-691318%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F320329%22%20target%3D%22_blank%22%3E%40npark8%3C%2FA%3E%26nbsp%3BThe%20files%20tab%20in%20a%20teams%20channel%20is%20designed%20to%20only%20show%20documents%20in%20the%20folder%20of%20the%20same%20name%20in%20the%20Documents%20library.%3C%2FP%3E%3CP%3EIf%20all%20your%20documents%20are%20in%20the%20root%20of%20the%20library%2C%20you%20could%20try%20this%20as%20a%20workaround%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EGo%20to%20the%20Files%20tab%20in%20your%20teams%20channel.%3C%2FP%3E%3CP%3EClick%20on%20%2BAdd%20cloud%20storage%3C%2FP%3E%3CP%3ESelect%20'SharePoint'%3C%2FP%3E%3CP%3ESelect%20your%20current%20site%2C%20then%20the%20documents%20library%2C%20then%20click%20'Add%20folder'%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EYou%20will%20see%20a%20new%20folder%20with%20the%20SharePoint%20icon%20listed%20-%20clicking%20that%20will%20show%20all%20your%20documents%20at%20the%20root%2C%20along%20with%20all%20the%20folders%20for%20your%20other%20channels%20as%20well...%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-693216%22%20slang%3D%22en-US%22%3ERe%3A%20Correct%20links%20in%20the%20Team's%20General%20channel%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-693216%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F869%22%20target%3D%22_blank%22%3E%40Chris%20Webb%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20the%20suggestion.%20I%20was%20able%20to%20link%20to%20a%20Sharepoint%20site.%20That%20link%20takes%20us%20straight%20into%20%22Documents%22!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-693217%22%20slang%3D%22en-US%22%3ERe%3A%20Correct%20links%20in%20the%20Team's%20General%20channel%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-693217%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F189854%22%20target%3D%22_blank%22%3E%40Robin%20Nilsson%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks.%20I%20linked%20to%20a%20Sharepoint%20site%20and%20did%20not%20have%20to%20add%20a%20new%20folder.%26nbsp%3B%3C%2FP%3E%3CP%3EI%20also%20figured%20out%20how%20to%20get%20the%20Staff%20Notebook%20link%20working%20again.%20I%20went%20to%20Site%20Assets%20for%20the%20group%20and%20created%20a%20new%20OneNote%20notebook%20using%20the%20naming%20convention%20the%20system%20would%20have%20followed.%20My%20next%20step%20is%20to%20copy%20content%20from%20the%20notebook%20we%20have%20been%20using%20into%20the%20new%20notebook%20that%20is%20linked%20to%20Teams.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
npark8
New Contributor

My office has a Sharepoint site, and I would like to use Teams. However, when I go to the Files tab in the "General" channel, there are no files listed. When I open in SharePoint, I am taken to an empty sharepoint folder called General. We can't move everything from Documents into General because we have a large number of shared and embedded files. I have tried creating a channel called "Documents" to see if the Files tab will link to that folder on Sharepoint, but that doesn't work. We also have an Staff Notebook that we use frequently. On the General tab, when I click the Staff Notebook, I see a message that says, "We're still setting up your staff notebook." When I try to add a new tab and click on the OneNote app, instead of seeing the available notebooks, I get Error Code: 20212. I'm afraid to delete the team because I don't want to lose all of our files. How can I get the links fixed?

4 Replies
When you open in SharePoint, can you click back a level and see your documents, or did you create a whole new group(Sharepoint site) when you created that Team?

If you use Move To in the same library, you should be able to move everything into General without affecting links. I would try one document and see, but this assumes you create a Team based on your existing site.
Solution

@npark8 The files tab in a teams channel is designed to only show documents in the folder of the same name in the Documents library.

If all your documents are in the root of the library, you could try this as a workaround:

 

Go to the Files tab in your teams channel.

Click on +Add cloud storage

Select 'SharePoint'

Select your current site, then the documents library, then click 'Add folder'

 

You will see a new folder with the SharePoint icon listed - clicking that will show all your documents at the root, along with all the folders for your other channels as well...

 

 

 

@Chris Webb 

Thanks for the suggestion. I was able to link to a Sharepoint site. That link takes us straight into "Documents"!

@Robin Nilsson 

Thanks. I linked to a Sharepoint site and did not have to add a new folder. 

I also figured out how to get the Staff Notebook link working again. I went to Site Assets for the group and created a new OneNote notebook using the naming convention the system would have followed. My next step is to copy content from the notebook we have been using into the new notebook that is linked to Teams. 

Related Conversations
Tabs and Dark Mode
cjc2112 in Discussions on
46 Replies
Extentions Synchronization
Deleted in Discussions on
3 Replies
Stable version of Edge insider browser
HotCakeX in Discussions on
35 Replies
How to Prevent Teams from Auto-Launch
chenrylee in Microsoft Teams on
30 Replies
flashing a white screen while open new tab
Deleted in Discussions on
14 Replies
Security Community Webinars
Valon_Kolica in Security, Privacy & Compliance on
13 Replies