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Cannot add external contacts to TEAMS with E3 license

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Manu86
New Contributor

As TEAMS is live now and fully functioning, I was expecting the "Add external contacts" is available now for E3 license but it isn't. I still cannot find the "contacts" option in CHATS or TEAMS window. However, when I use the "Add member" and typed an external SFB account email it says "We didn't find any matches".
{4210538A-664C-49A7-B35A-3D156175F4F7}.png.jpg

I made sure that "allow external contacts" is enabled by admin.

 

Somehow, in the Settings, under the Privacy>Manage Priority Access option, I can add external contacts.
{314D7880-69F5-4267-947A-BC6895E1D1B2}.png.jpg
I guess that's a bug? That's confusing, isn't it?

4 Replies
Those are two different things you are trying to do. One is guest access which has a big long checklist of items to turn on. The other is external access, which takes time to propagate and you also need to be set Teams only to use.

Reference this article, explains how to enable guest access if that's what you are trying to do. Also has links to External (Federated) chat.

 

https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist

Thanks @Chris.
Yes, I will check that. Thanks.
However, does E3 license contain that functionality for Teams, or is Teams totally free and has no relation to Office365 licensing?
There are two versions of Teams, Free, and paid, which is part of pretty much any office 365 license. External Communication(Federation) only works with Paid Teams. Guest access works on either.
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