Oct 28 2019 12:21 PM
We have been in the process of rolling out Windows 10 (1903) VDI machines using Citrix and FSLogix for profile containment (only FSLogix). Most of the users' profile folders (Desktop, Documents, Downloads, etc) are redirected to a file server. Teams works great except for one function, when a user clicks "Open Downloads Folder" within Files-->Downloads it does nothing and when hitting the Download option on a file you get the "Downloading.." popup but nothing ever appears in the user's Download folder. Looking at the Downloads section under Files-->Downloads it shows the file as perpetually "Downloading".
I used ProcMon to identify Teams looking at the registry under: Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell. The redirected Downloads folder is identified there as being located on the file server share (\\FILESERVER\Redirected$\user\Downloads). If I change it to the default location of %USERPROFILE%\Downloads and create a Downloads folder in the root of the user profile, restart explorer.exe and Teams, it works.
I have scoured the internet and haven't found anyone else with this issue. Anyone else doing folder redirection for Downloads? Is folder redirection not supported in Teams?
Oct 28 2019 01:28 PM
Nov 13 2019 06:02 PM
Hi @toewsbtov
I am basically at the same point, but i dont see in my promon logs how its trying to identify the downloads directory.
we are using FSLogix with XenApp 7.15 on server 2016.
downloads work for me, but the button doesn't work for users.
have you found any solution?
Thanks
Nov 17 2019 01:28 PM
@LorentzForceNo, not yet. Gave up on it honestly, getting files to download was most important thing.
May 05 2020 01:52 AM