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Can't be heard in meetings despite correct settings- Macbook Air - OS Mojave

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Servane Mouazan
Occasional Visitor

Hello

For the past week, i cannot be heard in teams, using MacBookAir, with latest OS Mojave. Internal mic works fine with other applications outside Teams. Using headset, same problem occurs, whilst headset works fine with other apps (including Skype) or with my phone. Settings are correct in teams.

I have reinstalled Teams completely, no change.

My Teams account works fine on my mobile.

I think the issue coincided with the Mojave OS update but can't say for sure. Can anyone help?

Many thanks

 

 

1 Reply

Same issue. User updated to Mojave and now the microphone doesn't work in Teams specifically. 

 

This answer to this link fixed the issue for me: https://answers.microsoft.com/en-us/msoffice/forum/all/macos-mojave-upgrade-loses-mic-when-using-ms-...

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