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Busy light indicator VVX-501

Cavan Vannice
Occasional Contributor

Having trouble finding where to set busy light indicators for users. In SFB it was just the favorites list. I would think it would be the "Speed Dial" group, but it is not. Any ideas?

2 Replies

Hi Cavan,

 

If I had to hesitate a guess, I would suspect this is not support with VVX phones when using with Microsoft Teams. Can you confirm the use case? Is this a device that was associated to a Skype for Business user who has moved to Teams (thus now using the SIP gateway at the Edge of teams to support the VVX phone)?

 

You may need to hold out for Teams native devices that will be shipping early next year - more details can be found here on device strategy for Microsoft Teams: https://dmunified.com/2018/11/15/devices-for-microsoft-teams/

The problem is being a Teams only company, we don't have access to SFB any more. Therefore we have no way to change the BLI. Is there another way?

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