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Bug: Error message makes no sense

%3CLINGO-SUB%20id%3D%22lingo-sub-437672%22%20slang%3D%22en-US%22%3EBug%3A%20Error%20message%20makes%20no%20sense%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-437672%22%20slang%3D%22en-US%22%3E%3CP%3ERecreation%20steps%3A%3CBR%20%2F%3E1)%20Navigate%20to%20powerpoint%20file%20in%20Teams%3CBR%20%2F%3E2)%20Select%20Edit%20in%20Teams%3CBR%20%2F%3E3)%20Select%20presentation%20mode%20at%20bottom%20left%20corner%3CBR%20%2F%3E4)%20Receive%20non-English%20error%20message%3A%20%22You'll%20need%20a%20new%20app%20to%20open%20this%20about%22%3CBR%20%2F%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20style%3D%22width%3A%20667px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F108296i5015DA040211FD06%2Fimage-dimensions%2F667x345%3Fv%3D1.0%22%20width%3D%22667%22%20height%3D%22345%22%20alt%3D%222019-04-11_10-15-30.png%22%20title%3D%222019-04-11_10-15-30.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-437672%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EUser%20Interface%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-437972%22%20slang%3D%22en-US%22%3ERe%3A%20Bug%3A%20Error%20message%20makes%20no%20sense%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-437972%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F319388%22%20target%3D%22_blank%22%3E%40sharin5%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20for%20bringing%20this%20to%20our%20attention.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20have%20managed%20to%20replicate%20this.%20Reader%20view%20works%20fine%20by%20slide%20show%2Fpresenter%20view%20throws%20that%20message%20when%20in%20edit%20mode%20in%20Teams.%20Of%20course%2C%20works%20fine%20in%20PowerPoint.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ERecommendation%20is%20to%3C%2FP%3E%3CP%3E1.)%20Raise%20as%20a%20ticket%20to%20Microsoft%20via%20the%20365%20admin%20portal%3C%2FP%3E%3CP%3E2.)%20Raise%20as%20a%20bug%20here%20on%20Teams%20Uservoice%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%3C%2FA%3E%20(add%20item%20with%20BUG%3A%20prefix)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20can't%20find%20any%20other%20source%20that%20confirms%20it%20is%20a%20bug%2C%20but%20I%20can't%20imagine%20that%20it%20would%20be%20by%20design.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHope%20that%20answers%20your%20question%20-%20and%20would%20be%20great%20if%20you%20could%20confirm%20the%20response%20from%20Microsoft%20after%20raising.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBest%2C%20Chris%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
sharin5
Visitor

Recreation steps:
1) Navigate to powerpoint file in Teams
2) Select Edit in Teams
3) Select presentation mode at bottom left corner
4) Receive non-English error message: "You'll need a new app to open this about"
2019-04-11_10-15-30.png

1 Reply

@sharin5 

 

Thanks for bringing this to our attention.

 

I have managed to replicate this. Reader view works fine by slide show/presenter view throws that message when in edit mode in Teams. Of course, works fine in PowerPoint.

 

Recommendation is to

1.) Raise as a ticket to Microsoft via the 365 admin portal

2.) Raise as a bug here on Teams Uservoice: https://microsoftteams.uservoice.com/forums/555103-public (add item with BUG: prefix)

 

I can't find any other source that confirms it is a bug, but I can't imagine that it would be by design.

 

Hope that answers your question - and would be great if you could confirm the response from Microsoft after raising.

 

Best, Chris

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