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Benefits of Teams phone system

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WelshViking
Contributor

Hi.

 

I have been trying to find legacy specs for using SFB or Lync s a voice solution.. I understand the setup for SFB may have been quite intensive but I am looking to compare what is needed now to what was previously needed... 

 

If anyone could point me in the right direction i would be grateful 

 

 

3 Replies
It’s a tricky question! Are you implying to on premises s4b /lync solutions with Skype for Business Online / Teams?
Also what is required very much depends on how your setup will be and if you want to integrate to existing systems! What has changed a lot is that MS supplies cloud only solution including numbers and so on! This is called “Microsoft phone system” ( please check availability in your region) This can also be integrated into existing solutions which in this case gets more complex! So we need some more information on what you’re after :)
For info about the phone system please see the following link:

https://docs.microsoft.com/en-us/microsoftteams/setting-up-your-phone-system

Adam
Solution
Hi @WelshViking

Here are a bunch of articles which will get you started. Hope this answers your question. With Teams, you'll ultimately need to make the decision at whether you want to go with Phone System over the Microsoft network or whether you want to use Direct Routing with a Session Border controller. The below articles should take you through all this, SKU's to add, how to deploy it, network considerations, phones and peripherals, etc.

Understanding Calling in Teams
https://docs.microsoft.com/en-us/MicrosoftTeams/tutorial-calling-in-teams

Teams and Skype for Business Comparison Table
https://gallery.technet.microsoft.com/lync/Skype-for-Business-and-aa1c8daa

Skype for Business to Teams Roadmap (Now completed but will show Voice features)
https://skypeandteams.blob.core.windows.net/artefacts/Skype%20for%20Business%20to%20Teams%20Capabili...

Cloud Voice Deployment
https://docs.microsoft.com/en-gb/MicrosoftTeams/cloud-voice-deployment

Prepare your organisation's network for Microsoft Teams
https://docs.microsoft.com/en-us/microsoftteams/prepare-network

What is Phone System in Office 365
https://docs.microsoft.com/en-us/MicrosoftTeams/what-is-phone-system-in-office-365

Plan Direct Routing
https://docs.microsoft.com/en-us/MicrosoftTeams/direct-routing-plan

Hope this helps

Best, Chris

If you get Microsoft to provide your calling plans then it's really simple to get new numbers in the UK and assign them to people. If you want to port your existing numbers in then that's doable, but takes a while through OFCOM's process.

 

If you want to keep sourcing your numbers through a third party you need to install a device called a SBC to route calls up to the cloud, I would say that's fairly complicated to set up, but it's much less complicated than it used to be with SfB.

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