Home

Banner notifications not working on @Mention

%3CLINGO-SUB%20id%3D%22lingo-sub-78580%22%20slang%3D%22en-US%22%3EBanner%20notifications%20not%20working%20on%20%40Mention%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-78580%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%3C%2FP%3E%3CP%3EI've%20already%20searched%20for%2C%20but%20I%20didn%E2%80%99t%20found%20any%20similar%20case.%20We%20are%20trying%20to%20use%20Microsoft%20Teams%20in%20the%20company%2C%20but%20the%20banner%20notifications%20(toast)%20don't%20work%20inside%20the%20Teams%20conversations.%20Don't%20work%20when%20we%20%40metion%20someone%2C%20or%20when%20we%20%22reply%22%20some%20message%20inside%20the%20Teams%20conversations.%20We%20tested%20in%20many%20different%20computers%20and%20the%20only%20time%20that%20notifications%20worked%20as%20predicted%20was%20on%20%22private%20conversations%22(1%3A1).%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EHas%20anybody%20struggle%20in%20that%20same%20problem%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20are%20using%20the%20latest%20version%20of%20Teams%20and%20Windows%2010.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks%20in%20advance%20for%20your%20help.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EEvandro%20Souza.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-78580%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EConversations%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESettings%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-187643%22%20slang%3D%22en-US%22%3ERe%3A%20Banner%20notifications%20not%20working%20on%20%40Mention%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-187643%22%20slang%3D%22en-US%22%3E%3CP%3EYou%20can%20try%20closing%20the%20app%20(right%20click%20on%20system%20tray%26nbsp%3Band%20quit)%20and%20opening%26nbsp%3Bagain.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-134168%22%20slang%3D%22en-US%22%3ERe%3A%20Banner%20notifications%20not%20working%20on%20%40Mention%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-134168%22%20slang%3D%22en-US%22%3E%3CP%3EI%20was%20able%20to%20solve%20this%20issue%20by%20changing%20my%20state%20from%20available%20to%20busy%20and%20again%20from%20busy%20to%20available%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-95148%22%20slang%3D%22en-US%22%3ERe%3A%20Banner%20notifications%20not%20working%20on%20%40Mention%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-95148%22%20slang%3D%22en-US%22%3E%3CP%3ESame%20problem%20here%20-%20in%20the%20web%20client%20i%20seem%20to%20get%20NO%20banner%20notifications.%3C%2FP%3E%3CP%3ENeither%20does%20my%20colleauge.%20%26nbsp%3Bthis%20makes%20the%20product%20essentially%20useless.%20%26nbsp%3BI'm%20no%20going%20to%20be%20able%20to%20get%20my%20team%20to%20look%20at%20the%20app%20every%20x%20minutes%20to%20check%20if%20something%20new%20has%20been%20said.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-78893%22%20slang%3D%22en-US%22%3ERe%3A%20Banner%20notifications%20not%20working%20on%20%40Mention%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-78893%22%20slang%3D%22en-US%22%3E%3CP%3EReading%20other%20threads%2C%20It%20seems%20that%20isn't%20happening%20to%20everyone.%20But%20I%20found%20strange%20that%20it's%20happening%20with%20every%20workmate.%20We%20are%20thinking%20on%20change%20to%20another%20option%2C%20because%20without%20notifications%2C%20use%20the%20groups%20is%20meaninless.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EIs%20it%20showing%20the%20toast%20notification%20for%20you%3F%20Here%2C%20I%20only%20receive%20the%20e-mail%20and%20the%20number%20is%20increased%20in%20the%20badge%20icon.%20It's%20really%20a%20%22silent%20notification%22%2C%20that%20way%20it's%20easy%20to%20miss%20something%20important.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-78624%22%20slang%3D%22en-US%22%3ERe%3A%20Banner%20notifications%20not%20working%20on%20%40Mention%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-78624%22%20slang%3D%22en-US%22%3EYeap%2C%20I'm%20still%20finding%20a%20lot%20of%20inconsistentes%20with%20Teams%20notifications...but%20lately%20%40mention%20is%20more%20or%20less%20working%20and%20also%20when%20other%20work%20mate%20like%20a%20message%20I%20have%20posted%3C%2FLINGO-BODY%3E
Evandro Ferreira Souza
New Contributor

Hi,

I've already searched for, but I didn’t found any similar case. We are trying to use Microsoft Teams in the company, but the banner notifications (toast) don't work inside the Teams conversations. Don't work when we @metion someone, or when we "reply" some message inside the Teams conversations. We tested in many different computers and the only time that notifications worked as predicted was on "private conversations"(1:1).

 

Has anybody struggle in that same problem?

 

We are using the latest version of Teams and Windows 10.

 

Thanks in advance for your help.

 

Evandro Souza.

5 Replies
Yeap, I'm still finding a lot of inconsistentes with Teams notifications...but lately @mention is more or less working and also when other work mate like a message I have posted

Reading other threads, It seems that isn't happening to everyone. But I found strange that it's happening with every workmate. We are thinking on change to another option, because without notifications, use the groups is meaninless.

 

Is it showing the toast notification for you? Here, I only receive the e-mail and the number is increased in the badge icon. It's really a "silent notification", that way it's easy to miss something important.

Same problem here - in the web client i seem to get NO banner notifications.

Neither does my colleauge.  this makes the product essentially useless.  I'm no going to be able to get my team to look at the app every x minutes to check if something new has been said.

I was able to solve this issue by changing my state from available to busy and again from busy to available

You can try closing the app (right click on system tray and quit) and opening again.