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Badly need voicemail for queues... (MS Phone system/Teams)

%3CLINGO-SUB%20id%3D%22lingo-sub-653834%22%20slang%3D%22en-US%22%3EBadly%20need%20voicemail%20for%20queues...%20(MS%20Phone%20system%2FTeams)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-653834%22%20slang%3D%22en-US%22%3E%3CP%3EIf%20all%20of%20our%20agents%20are%20currently%20on%20call%2C%20we%20don't%20want%20users%20to%20stay%20on%20hold%20for%2010%20min%20and%20suddenly%20being%20disconnected.%26nbsp%3B%20We%20must%20have%20the%20ability%20to%20enable%20%22voicemail%20boxes%22%20for%20queues!!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAnyone%20else%20have%20this%20problem%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EWe%20don't%20have%20a%20onprem%20pbx%2C%20100%25%20in%20the%20cloud.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-653834%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EQueues%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EVoicemail%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-653868%22%20slang%3D%22en-US%22%3ERe%3A%20Badly%20need%20voicemail%20for%20queues...%20(MS%20Phone%20system%2FTeams)%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-653868%22%20slang%3D%22en-US%22%3EHi!%3CBR%20%2F%3E%3CBR%20%2F%3EUservoice%20open%20for%20this%20here%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F37363582-voicemail-for-teams-calling-call-queues%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ehttps%3A%2F%2Fmicrosoftteams.uservoice.com%2Fforums%2F555103-public%2Fsuggestions%2F37363582-voicemail-for-teams-calling-call-queues%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EWould%20recommend%20to%20vote%20and%20get%20others%20too%20to%20push%20it%20up%20the%20agenda.%3CBR%20%2F%3E%3CBR%20%2F%3EHave%20several%20customers%20myself%20who%20need%20this!%3CBR%20%2F%3E%3CBR%20%2F%3EHope%20that%20answers%20your%20question!%3CBR%20%2F%3E%3CBR%20%2F%3EBR%2C%20Chris%3C%2FLINGO-BODY%3E
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Ben Girard
Occasional Contributor

If all of our agents are currently on call, we don't want users to stay on hold for 10 min and suddenly being disconnected.  We must have the ability to enable "voicemail boxes" for queues!!

 

Anyone else have this problem?

 

We don't have a onprem pbx, 100% in the cloud.

1 Reply
Hi!

Uservoice open for this here

https://microsoftteams.uservoice.com/forums/555103-public/suggestions/37363582-voicemail-for-teams-c...

Would recommend to vote and get others too to push it up the agenda.

Have several customers myself who need this!

Hope that answers your question!

BR, Chris
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