Audio Conferencing Add-on Requirements

Copper Contributor

Hello Everyone,

We have E1 Office365 subscriptions.  We would like to add Audio Conferencing to a few of our users.  The MS tech who answered our inquiry about an error we receive when trying to set up audio conf services for a test user, says that we also need to purchase Phone system licenses for all Audio Conferencing users.  We can't find any mention of this.  Can anyone confirm this one way or the other?  Thank you!! 

1 Reply
Hi @agsvm

The MS Tech is right: to have Audio Conferencing you will need to purchase the Add-On licences for Audio Conferencing on top of E1: then assign them to your users.

See article here

https://docs.microsoft.com/en-us/microsoftteams/audio-conferencing-in-office-365

Pricing is 2/3 of the way down this page

https://products.office.com/en-gb/microsoft-teams/online-meeting-solutions#Requirements

If you buy direct with Microsoft then you would order it in the Microsoft 365 Admin Portal under Billing. If you buy through a CSP then they would be able to place the order for you, or you would via their billing platform.

Hope that answers your question!

Best, Chris