11-03-2016 02:25 PM
11-03-2016 02:25 PM
Hi @Laurie Pottmeyer. Here's some feedback about attaching existing Team files to a conversation.
A file has already been uploaded to a Team channel, into a folder. I want to refer to that file in another conversation.
I attach the file to my reply, using the file picker and browsing to the existing folder and file.
When I pick the file, it appears to upload the file again.
When I post my reply, I find the file has indeed been uploaded again to the root of the Files for the channel.
When I attached the existing file to the conversation, my expectation was it would be a link and refer to the original file, rather than uploading it afresh and creating a copy.
11-03-2016 02:45 PM
02-22-2017 06:47 AM
Has there been any update made to address this feedback/request? This is creating duplicates in our file system and causing confusion.
03-15-2017 05:29 PM
03-16-2017 03:45 PM
This seems a pretty obvious feature requrement. Started using Teams today and is the first obsticle I hit. Are we close to fixing this issue?
03-18-2017 08:24 AM
More feedback for you @Kyle Blevens:
Adding on to this challenge, I run into users every single day now who are attaching files into conversations in Teams from their OneDrive, and not realizing that a copy action is happening, not a share. This results in them continuing to work on their file in their own OneDrive without realizing that the Team is not seeing any of their updates until people start telling them they are falling behind on their deliverables and then there is this mad scramble to reconcile all the version confusion this has caused.
I can see why a Share action may not be ideal in this scenario because you are then still dependent on that one user, and could lose the file if they left the company or removed the sharing on that file, but some sort of solution needs to be offered here that lets the "graduation" of documents flow more naturally without confusion. From Individual in OneDrive, to Team in Teams, and then potentially to Company in some sort of larger Knowledge Management site/solution or even Yammer.
Leaving this experience confusing and fragmented just sends users running back to email since they've been doing that for years and already know how to workaround that nightmare.
03-18-2017 08:54 AM
Hi David. I have noticed the same behaviour with the new copy from OneDrive to SharePoint team site feature. It is a copy. Moving the file isn't an option. There is potential for confusion, as you have stated. The OneDrive based document is still in the Most Recently Used list of documents, so an end user is going to open the OneDrive copy.
Guidance and governance is required here. When a document is attached from OneDrive to a Team conversation, the author and the team members should now access the document from the team conversation or the files tab. It is best that from that point onward, the author work on the document from within the team.
I'm not sure if a Move feature will be introduced. I'd prefer that because it's a conscious choice and means the original document is no longer available in OneDrive.
03-18-2017 09:59 AM
I actually don't prefer a Move these days, but I'd take it! Storage space is rarely if ever a consideration anymore in full cloud scenarios which is why I would have preferred a Move in the past, but not anymore.
I'd prefer some sort of 'Lock original and Copy', with that Lock action putting some sort of notice or gate on the original file making the user take very specific steps to unlock and use it again. I say this because this helps in two scenarios while still eliminating version confusion/conflict:
Move actions in this interconnected world also tend to cause havoc with the sync client, as well as if any metadata etc has been added to the file that does not match what is available in the new destination. Some of this is probably one of the main reasons why they've gone with Copy in many places at least initially.
03-19-2017 11:16 AM - edited 03-19-2017 11:19 AM
I totally agree with you. It's very annoying and creates lots of confusion for users. The only workaround I have found is to open a file and start a conversation from there. In that case the file will be correctly referenced, which points that MS can easily solve this issue. We are planning to deploy Teams to 3k users and would be happy not to explain users all these workarounds.
The other thing that MS has to think about is where to store attachments. Unfortunately all attachments are saved in the root folder of the channel and after a while it will look like recycle bin. Channel folders can be used by teams an a team file repository with an easy access from desktop. With teams client you can avoid syncing files to PC or opening many browser windows. That'a clear advantage of Teams client, but I strongly suggest to create a more clear folders structure, e.g. to move all attachment to a folder called "Chat attachments" or smth like that. You have done the same with Mail attachments in the Groups and it's really useful.
Folks, to reiterate, we completely agree with your sentiments here and are actively working on a solution to reference existing files and avoid creating duplicates. We've wanted this for a long time, but there's only so much we can do at once!
We also plan to give the option to choose the destination folder in the channel when attaching a file to a message, to avoid cluttering the root of the channel for teams that prefer to organize a bit more.
Sit tight, we hear you load and clear!