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Asana app fails to install into Teams

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Tim Paul
Contributor

I am trying to install Asana but it fails to load. No errors, no other visual feedback, just sits there. 

 

Thought on how to diagnose and resolve such an issue?

 

Thanks

7 Replies

I am having the same issue, both with the app and with pulling Asana as a web page. This is what my calendar looks like when I try to pull it up: 

 

yikes.PNG

I managed to load the app via the web interface of Teams. I had no luck at all with the desktop version loading it.

 

Hope this helps Tracy.

Interesting! I just tried it and the installed tabs work on the web interface, but the web page version still does not. Which is still not great because I use it for my editorial calendar. Ah well - baby steps, hopefully they'll fix it soon! 

I have the same problem. When I choose project, it won't load. The "save" button is greyed out, and the process just stops.

i am facing same problem using Team on IE (Web Interface) -- Is there any further update in community about any resolution to this issue?

@Tim Paul , does not work for me either.  Tried uninstalling both Asana\Teams and reinstalling with no success.  I had an Asana tab working fine in one of my channels last week.  Today it failed to load my project, so I removed it and tried to add the Tab again, could never make it work.  I am thinking Asana changed something in the Rest API integration layer.  I created an support incident with Asana.

 

Thank you @Tim Paul! I am having the same issue.
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