03-07-2018 04:56 AM
03-07-2018 04:56 AM
Microsoft announced last week that now we can add external users to Teams. Thank you it works! The only problem is that prior to this you have to add the guest to Azure. The process is heavy. Has Microsoft planned to optimise this process? thanks
03-07-2018 05:30 AM
03-07-2018 07:04 AM
they should not have to do that, it sounds like you may not have Guest Users enabled for the Teams app in the O365 Admin Center
03-07-2018 07:33 AM
03-07-2018 10:31 AM
04-02-2018 11:10 AM
04-02-2018 11:17 AM
I have tried this simple approach...just moments ago. When I type in a non domain email, the app does not respond.
1. do i need to do something in azure?
2. is my instance broken?
3. does it have to be a domain email? As I can enter a domain email address with no problem?
04-02-2018 11:42 AM
04-02-2018 11:46 AM
Yes I have confirmed the enablement in services-add in-teams
the team was created before the changes, so I am going to delete the team, since I have no teammates, and recreate. See if that helps.
I even did the azure changes from another post...nothing.
04-02-2018 11:46 AM
04-02-2018 11:50 AM
05-16-2018 02:56 AM
Still experiencing difficulties.
Guest access works for (Gmail) accounts that are already a guest through B2B.
Inviting guests through the Teams interface is not working, it just states the user could not be found instead of "invite firstname.lastname@example.org as a guest".
I followed the checklist at https://docs.microsoft.com/en-us/microsoftteams/guest-access-checklist but no luck.
05-23-2018 09:03 AM
We are having the same issue. Not able to add a guest with email. All settings appear to be correct. The add members text doesn't say we can add using email addresses. Teams is useless to us otherwise.
05-23-2018 09:16 AM
05-28-2018 06:36 AM
I had the same issue at one of my customers. All settings were confirmed to be applied correctly. The functionality had previously been working, no changes were made, but it stopped working last week.
I went to Office 365Admin center >> Settings >> Services & add-ins >> Office 365 Groups
Then set "Let group owners add people outside the organization to groups" to OFF, waited a few minutes, and set it back to ON again. Then the functionality was restored. It works as expected now.
07-02-2018 03:41 PM
Has this been resolved? Going through a lot of the replies and it still seems it works for some, not for others. For my org, we made sure "guest" was enabled in Teams. Then you see a note saying some of the tools moved. There are only like less than 20 options you can configure for Teams, so what gives? With Guest enabled, and I try to type in an email address that isn't part of our org, and it doesn't even resolve. My co-workers and I show up in the list no problem. When I go to Teams from IE, I don't get any errors about Teams not being enabled, but when I try to use the token method and I give that token code to an external user to try, it says "You're Missing out! Ask your admin to enable ....." but it is enabled cause I'm on it???
07-10-2018 11:30 AM
It simply does not work.
All external access settings within admin portal (teams and gropus) are enabled - but external user, which is mail user i AD can not start team site, to which it has been added. There is pop up stating - "You're missing out! Ask your admin to enable Microsoft Teams for xxx".
The same applies to groups - I am enabled to enter OneNote Notebook of the group and files, but unable to see conversation nor send any mail to group. The pop up from group states - "We couldn't find a mailbox for this recipient. Either they don't have a mailbox or don't have a license assigned".
Please do help with resolving this issue. I hava O365 Business Premium. Guest mailbox is hosted on outlook.com servers.
07-10-2018 12:01 PM
I use it everyday without issue. Could you describe your problems in Teams more completely please?
In terms of Office 365 Groups, you are getting what would be expected as far as I can tell, a guest in a group can't access the conversations in the group, they become a member of the DL so would look in their own email to see the conversations. You aren't giving them an email service in your tenant, just adding them as a member of the groups DL.
07-10-2018 03:01 PM
Actually, I was able to resolve my issue. So it was a Team that my manager setup. I didn't realize he set the Team to private vs. public. And that happens right when you setup the Team. You can't change it after the fact apparently. So I do appreciate you getting back to me. I should have stated the problem was resolved.
07-11-2018 07:38 AM
That's odd. The Microsoft rep I was working with said you couldn't. And when I tried to see if I could in my own test team, I didn't see an option for it. I will double check.
07-12-2018 08:55 AM
As regarding access for external users issues in both Office365 Groups and Teams - this looks by my tenant as follows:
SCENARIO I - external user (ex. @outlook.com or @gmail.com etc.) hasn't been present in my Azure Active Directory (AAD) before
When I add an external user, that is not present in my AAD (complete absence), as a guest to the group (I do it from within my Group site), then that user appears both:
1) in Exchange Admin Center (EAC) as "guest mail-user"
This category of recipient can not be created independently from within EAC as there is only possibility to create "mail-contact" or "mail-user". Therefore I assume that is another type of recipient that is being pulled into EAC from AAD, but can not be created or modified (ex. change of name) in EAC. Some data may be modified from Office 365 Admin>Users.
2)and in AAD as "guest".
That user gets not an inviation, but rather declaration: "You've joined the AAA group".
There are two icons "Email with ease"" and "Read group files". As I click "Email with ease" am instantly redirected to new mail creation within my mail client. As I click "Read group files" am redirected to Office365 group site.
I can not enter "conversations tab" as pop up appears - informing that I should refer to my mailbox to get mails from the group. In case I lost my invitation mail - I would have no idea as what is the mail of the group, because it does not appear anywhere on group site.
This user has no problems to start Teams, but is not present in my Global Address List (GAL) within Outlook.
There are some errors as sometimes I am able to assign licenses to those "guest mail users". Certainly these are errors.
SCENARIO II - external user (ex. @outlook.com or @gmail.com etc.) that is already present in my AAD directory as mail-user.
I add new user as "mail-user" in EAC (as I wanted to have these users be already authenticated for sharing ppurposes). At that time this user is being registered in AAD as "Member".
That user gets not an inviation, but rather declaration: "XXX XXX added you to the AAA group".
There are two icons "Share notes" and "Check out the team site". As I click "Share notes" am redirected to the Notebook of the group - works fine. As I click "Check out the team site" am redirected to Office365 group site.
I can not enter "conversations tab" as pop up appears - stateing I have no mailbox license. In case I lost my invitation mail - I would have no idea as what is the mail of the group, because it does not appear anywhere on group site. What is more - I am unable to send any mails to that group - as I get postmaster reply stating: " The group AAA isn't set up to receive messages from BBB" ).
This user has problems to start Teams - pop up appears stating that the administrator should turn team for my domain on.
This user is present in my Global Address List (GAL) within Outlook.
This "mail-user" may be assigned license for Office365 without any problems.
07-12-2018 10:28 AM
Thanks. Our system has an automatic spam filter. Every weekday, our team manually goes through the spam quarantine and moves messages out of it that don't belong. I've unmarked your post as spam.
08-02-2018 07:15 PM
Microsoft allows you to add external guests, but you don't get granular controls to restrict which channels they have access to. I’ve come up with a workable solution for the Channels permissions issue. It’s a bit of round-about solution, but it works just fine until MS has something more permanent. I wrote a how-to guide in an article with screenshots.
09-05-2018 09:01 AM
If I want to have an external join a meeting (not in a channel, etc.) can I just type in their email address (email@example.com) and they can join the meeting via a browser? We have external users turned on but it doesn't seem to work. The external user got the invite and joined via the browser but it was telling them they were the only one in the meeting. They couldn't see or talk to me.
09-13-2018 02:27 AM
After going through a dozen screens, double and triple checking, for some reason your post caught my eye and I finally saw the GUEST option under O365 Teams setting. I probably saw it ten or twenty times before but it finally hit with your post. Congrats! You win my adulations!
11-05-2018 04:43 AM
You're not alone Drew. Im having the exact same problem. I try to add a member and i just get a message saying "We didnt find any matches." This is so ridiculously frustrating.
11-05-2018 05:51 AM
If this is any help (see screen). I just found this in the Teams Admin page under Org Wide Settings/Guess Access.
11-05-2018 07:20 AM
11-07-2018 10:40 AM
It also frustrates me...
I participate in this EU project and would just love to use MS Teams to collaborate with 13 managers across Europe.... read all posts here, tried all settings... still can't add external mail.
And in my case, some settings don't even show up...
Is there anything else I could do... instead advising slack & dropbox, which I would hate :(
11-07-2018 11:36 AM
So, believe it or not, i got mine to work finally. I had read many forums and people were all talking about the same permission settings in either Office365 Admin, or Azure. I checked all those settings, but it still wouldnt work. What DID work was doing what is shown in this video: https://www.youtube.com/watch?v=ulmUFtSe-RI
However, one catch... it didnt work immediately after i updated that setting. I had to wait till the next day. I read about this happening to someone else in a forum as well - how they updated a setting and then it seemed to kick in the next day.
So, everyone try this and let me know if it solved your problem.
11-07-2018 11:47 AM
11-07-2018 12:47 PM
I did, however, notice, that i can not toggle Guest licence type in the settings... Crossing my fingers, that this is "normal" behavior and that the system just needs time to commit the applied change...
Anyway, my recommendation to MS would be, to make this much smoother and faster :)
11-08-2018 02:41 AM
This is crazy.. I set mine (see thread above) via Admin-Admin Centers-Teams and Skype-Guess Access and was able to turn it on. Out of curiosity I did what the video showed and I was not able to turn it on but it still works for Guess Access. MS needs to get this ironed out.....
12-13-2018 02:31 AM
Yes. Gues user added to an Office 365 group but when a Team is created based on it, external users are not supported and cannot be added separately. Any ideas?