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A teams enabled resource account.

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Roman Nowak
Occasional Contributor

We want to adopt Teams more deeply into our meeting environment but are hampered by the types of account available for in room meeting PCs. Ideally, we would like to have a resource account that is Teams enables so that we can invite the "room" to a meeting, getting all the great availability info (plus room info coming soon) and then on entering the room, have that information available in the "rooms" Teams calendar so we can just click Join or the link to another meeting platform. Teams accounts have no calendar, resources accounts are not Teams enabled. So we have tried promoting a resource account with a full licence, but the content of the meeting invite does not show in Teams. Any thoughts and help would be greatly appreciated. 

 

Many thanks R

 

ps Teams room device is not an option while as we do have invite from others that are not Teams users yet. 

6 Replies

@Roman Nowak Can you explain this? "but the content of the meeting invite does not show in Teams". You don't see the meeting invite in a Teams client running on a PC in a conference room?

 

When you applied the "full licence" what kind of license was it?

Hey Linus, thanks for the reply. Should have been clearer. The event is surfaced in teams but the content of the invite is not, so say there was a zoom invite, that was not visible. With a full O365 account all was fine, but not a room so not visible in room finder. Does this help?? Thanks again. R
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@Roman Nowak So it is a room mailbox? And you check in the Windows client and then you can see the meeting but not the body?

 

I tested and signed in with an user account with an room mailbox in Teams and had no problem see the body in the Meetings app in Teams.

 

If you sign in to the Teams web app is there any difference?

Hi @Linus Cansby. Thanks again for the reply. So you logged into Teams with a resources (room) account and got access to a calendar? From our experimentation....

 

Resource account cannot log into Teams

Teams only account has no email or calendar

 

We needed and account that replies like a room (simple enough), appears in room finder (so a resource account), that can log into Teams and display associated calendar items and invite content. 

 

Hence we had to upgrade a resource account with, I think, an E3 license. 

 

Maybe the right question is how do we create an account with the properties as outlined above. 

 

This could be us, you never know. Guess we could just use Outlook instead and that still has a Teams join button. We continue testing and playing, but your thoughts and suggestions are greatly valued. 

 

Thanks again

 

R

@Roman Nowak You can have a room mailbox and add a license for Teams to that account. You could assign a E1 to enable Teams access, but it still can be a room mailbox, then you will be able to sign in into Teams.

 

If you have an room mailbox without and Exchange license applied you are not allowed to sign in with outlook directly to that mailbox. But if you assign a E3 or E1 you are allowed.

 

So create a room mailbox assign a license to enable Teams and it should work for you. 

 

If you were running a Microsoft Teams Room device you could use the Conference Room license, but I'm not sure if that is okay using that license when you are running a regular PC as a room device.

Hey @Linus Cansby. This makes sense and was the strategy we tried, but maybe we got the order wrong or something. Anything is possible. I'll follow your suggested steps and will revert back as to the success or otherwise. 

 

Thanks again!!

 

R

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