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3-way calling from 2 inbound calls

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Swoop1_1-1
Occasional Visitor

I have come across an issue that I can not find an answer to. if I am on a PTSN teams call where BOB calls me and I answer the phone, then ALICE calls me. I put BOB on hold and answer ALICE's call. if I want to merge the calls (which you can do on any cell phone or other PTSN Service) there does not seem to be a way to merge these calls. 

 

NOTE: this occurs if they both call me. if I want to initiate adding a 3rd party to my call with BOB I can direct dial them and add them to the call but I can not if they both call me.

 

Has anyone else run into the problem or found a solution to this? 

1 Reply

I agree... call merging is basic pbx functionality that we were very suprised is not available.