Karuana started the session by noting that "The successful adoption of Microsoft Teams represents a change in behavior." Later on Dan noted that this is not Lync 2013 to Skype for Business. It’s a significantly new way of thinking.
Teams is "the hub for teamwork in Office 365": Chat, calls & meetings, integrates all Office 365 apps. Its customizable & extensible. And of course, Enterprise security. Microsoft Teams is the hub, which means it sits at the center of what user's do. Outlook, Sharepoint, OneDrive, Skype for Business & Teams, Office Pro Plus & Extensibility platform. The challenge is getting people to shift their center of gravity and stop hopping between browser windows and multiple applications.
IT-led adoption versus organic growth merely guided by IT can dramatically accelerate adoption. Examples: videos, posters, tech talks. Below is a rough outline of the steps to move forward:
Some resources that were suggested during the session:
Part of the session was lessons learned by Amy Straley (PepsiCo) and Pouneh Kaufman (Microsoft Core Service Engineering)
The key take away is that Microsoft Teams does require change. Business and IT should lead adoption by leaning on the resources, processes and tips shared.
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