08-09-2018 09:01 AM
We'd love to use the Phone System / Calling Plan features in Teams -- but the licensing is very expensive for small business users (<300 users).
For small businesses on the Microsoft 365 Business plan ($20/month); adding the Phone System to Teams means switching to E3 (~$37/month, a $17/month increase) + buying the phone components (~$20/month) for a total added cost of $37/month extra per each phone user -- which is way more than what other VoIP competitors charge (e.g. Dialpad).
Will the Teams calling plan features be made more widely available for small business users?
08-09-2018 09:13 AM
08-09-2018 09:18 AM
"Phone system can be added on outside of E3, you don't need to switch to get that,"
> But you need some expensive other options; the licensing is very odd, but you need both Exchange Online (Plan 2) for voicemail [an additional $8/mo] + Skype for Business Online (Plan 2) [addtl. $5.50/mo] at least -- so the price is very similar -- and it's not clear that licensing workaround is supported.
08-09-2018 09:19 AM
You may want to double check that. There's seemingly a large push to make sure only E3/E5 and similar tier plans have access to this. I've seen licensing issues recently with Business Premium subscriptions.
08-09-2018 09:52 AM
08-09-2018 10:01 AM
I mean Microsoft 365 E3 (With Office Apps, EMS for Azure AD Join, etc.) not Office 365 E3.