Downloading original videos

Originally published by Adarsh Solanki, Program Manager, on Friday, May 5, 2017


Based on your great feedback, we have added the capability to download the original video file from any videos you have uploaded!


If you are the owner of a video, you will see the new “Download Original Video” option in the action menu for your video:



Furthermore, you can download the video from the Edit Video page.




Added bonus: this can help you find the original video to send over to our Support team in order to get help diagnosing any issues you may be experiencing with a given video!