The MSB Content Team has just published our latest version of the MSB End User Adoption Kit (v2.10) for July. Here’s the current inventory (found in the kit Read Me) with what’s new highlighted below in the following locales/languages from Microsoft search Resource Center:
US, CA, GB, AU, IN (English)
DE (German)
FR (French)
IT (Italian)
NL (Dutch)
What’s in the Adoption Kit
- Adoption Success Guide: A “first read” that provides next steps and recommended key actions for a successful Microsoft Search in Bing user adoption program.
- Success Guide Checklist: A summary table of key actions and owner assignments.
- Measuring Success Guide – Provides a framework for measuring the impacts of Microsoft Search in Bing to your organization. Includes an example of how to share with Executive sponsors and other key stakeholders via email communications.
- End User Training Presentation Template – An overview training presentation that can be done in-person or webinar format. Users will learn about Microsoft Search features and key search tips they can use right away.
- Executive Communications Planning – Guide for enlisting awareness and adoption support of Microsoft Search in Bing from your Executive Sponsor(s).
Communications Tools
- Announcement Email: Introduction to Microsoft Search in Bing for users, plus key resources, training, and support available to help them.
- Executive Announcement Email – A template email your Executive Sponsor can use to help announce the launch of Microsoft Search in Bing to your company.
- Executive Email – Why Microsoft Search in Bing? – Three key talking points to help Champions, Sponsors, and other stakeholders learn about the key benefits for Microsoft Search in Bing.
- Microsoft Search in Bing Tips Emails: Key feature highlights and instructional examples of how to use Microsoft Search in Bing.
- End User Survey Email Template: A feedback tool to use after completion of the adoption program to help collect what users find useful and where there are future opportunities.
- Microsoft Teams and Yammer Posts: Complementary announcement and feature highlight posts that can be shared with users if the customers are actively using these tools in their organization.
- Sample Campaign Calendar: A communications plan for the adoption program that shows a recommended cadence for messaging the user community.
- Posters/Flyer: companion materials that can be printed and distributed to physical locations across your organization as part of the launch and adoption program. The Kit includes a customizable version as well as a print-ready version. (new editable flyers added)
- SharePoint Page Template: Recommended content for a resource hub where copies of the tools and materials, training guides, etc., can be stored for users who want to self-service.
FAQs Document: A template with common user questions intended as a working document that can be appended based on feedback from users in the organization.
