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We’ve heard requests from several customers asking to make it easier to move their user data into OneDrive. To have a single button that they could push that would move content from the Desktop, Documents, and Pictures folders to OneDrive.

 

Today, we are making this a reality with the announcement of Known Folder Move (KFM) for OneDrive that will start rolling out to Targeted Release customers this week.

 

Known folders are global pointers in Windows representing a location on the user’s drive. They help users to organize their most important files and access them across different applications. KFM helps you move your docs, desktop, and pictures into OneDrive. Even the Screenshots and Camera Roll folders are included when the Picture folder has opted into KFM.

 

Before KFM:

1.pngWindows Explorer

After KFM:

2.pngWindows Explore w/ KFM

 

Not much changed, right? That’s the idea. User content is automatically synced to OneDrive with no disruption to productivity. Behind the scenes, KFM moves content into OneDrive so it’s always synced to the cloud, protected, and accessible from all your devices. 

 

If you’re an IT admin, you can deploy a group policy (more details below) to users in your organization to encourage them to perform KFM. Eligible end users can get to the KFM experience if they click on one of the KFM toast notifications or in OneDrive settings > AutoSave > Update folders.

1.pngUpdate Folders setting

This is what the Known Folder Move experience looks like for end users. The KFM experience launches and does a brief scan for any unsupported files

3.pngKFM screen 

 The scan shows all files are supported and the user now has the option to move their folders to OneDrive.

4.pngKFM end user screen

If you disable or do not configure this setting, the "Set up protection of important folders" window won't appear automatically for your users.

 

If you set a group policy, then here is the experience the user will see

2.pngGroup Policy

 If the user doesn't perform the move, a large activity center message displays:

3.pngIT Policy for KFM

If the user chooses to close the message, then a smaller message is displayed and cannot be dismissed until the user completes the move.

6.pngForced pop-up

Silently redirect Windows known folders to OneDrive

This setting lets you redirect your users' Documents, Picture, and Desktop folders to OneDrive without user interaction. This policy works when all known folders are empty, and on folders redirected to a different OneDrive account. We recommend using this policy together with "Prompt users to move Windows known folders to OneDrive."

 

When you enable this policy, future releases will no longer check for empty known folders. Instead, known folders will be redirected and content within them will be moved.

 

If you enable this setting and provide your tenant ID, you can choose whether to display a notification to users after their folders have been redirected.

 

If you disable or do not configure this setting, your users' known folders will not be silently redirected to OneDrive. Future iterations of this group policy will support Known Folder Move.

 

After this policy is set with the notification flag the end user will see a toast:

7.pngToast

Prevent users from redirecting their Windows known folders

This setting forces users to keep their Documents, Pictures, and Desktop folders directed to OneDrive. 

If you enable this setting, the "Stop protecting" button in the "Set up protection of important folders" window will be disabled and users will receive an error if they try to stop syncing a known folder.

If you disable or do not configure this setting, users can choose to redirect their known folders back to their PC.

 

When will Known Folder Move be available?

  • This feature will start to roll-out this week to our Targeted Release customers
  • If you are an Office or Windows insider, you may start to see it next week
  • KFM will be available to all users by the end of July

As always, please leave feedback and let us know what you think or visit our UserVoice page to upvote or suggest new OneDrive functionality!

 

- The OneDrive Team

 

Some FAQ's for IT Administrators

Can I automate this as an IT admin?

Yes. See information about group policies above. More documentation will be available once KFM is fully rolled out.

 

Is there an Intune package I can use?

We are working to integrate the ADMX/ADML packages KFM with Windows Intune later this year.

 

Can I use this with Silent Account Configuration or other group policies?

Yes, you can use these group policies alongside any other group policies including Silent Account Configuration. Just make sure you don’t set policies that conflict with one another.

 

What operating systems does KFM work with?

Known Folder Move works with Windows 7, Windows 8/8.1 as well as Windows 10.

 

What is the difference between Folder Redirection and Folder Migration?

  • Folder Redirection redirects a local Windows folder to an equivalent folder in OneDrive but does not migrate any content from the local folder to OneDrive. That’s why folder redirection should only be used on brand new machines that don’t have existing content.
  • Folder Migration redirects a local Windows folder to an equivalent folder in OneDrive and does migrate the content from the local folder to an equivalent folder in OneDrive. Folder migration can be used on brand new or existing devices with or without content.
  • In general, we suggest you use folder migration over folder redirection whenever possible.

Are there any limitations on the files that can be moved to OneDrive as part of this process?

There are some limitations for supported files in the OneDrive sync client in general and those are listed here. In addition, there are some scenarios that KFM doesn’t support yet and will be documented in more detail in the future. One of those limitations is that locally created OneNote files can’t be moved to OneDrive through the KFM experience. If you have OneNote saved locally, please visit our support site on how to move it to OneDrive here

 

 

247 Comments
Occasional Visitor

Do you need to have Files on Demand turned on for KFM to work?

Microsoft

@Andy Ballard no since Files On-Demand is a W10 1609n feature and KFM works with Windows 7, 8.1 and all versions of Windows 10 

Senior Member

@Stephen Rose This sounds great, but as usual there is a lot of hyperbole and very little specific documentation for IT admins.  We have been investigating moving our user accounts from our file share to ODfB.  In testing found that the "move" stalled part way through because of invalid file names and empty folders and although it reported it completed, 50% of the data was not moved and disappeared.    It appears from your article that KFM will do a scan first to identify problems before the move takes place.  Where can we get more specific information on the process from start to finish so we can test it out completely before implementing?

 

 

Senior Member

 Hello @Stephen Rose,

Situation: I have an office insider onedrive (with personal and business account enabled) and have the KFMOptInWithWizard (with business/office365 tenantid) registry key added to my HKLM-Policies key. Now my "Auto Save" tab shows on my personal account and not my business account.

I have a few questions:

- I think this is not expected behaviour, am i right?

- where can I best look at for troubleshooting? or can I do something else to initiate a fix?

 

Thanks in advance!

 

Regular Contributor

@Bobby Bregman - I was seeing the same thing on my end, with "Auto Save" option appearing in my personal onedrive settings but not the OneDrive4B settings.  In my case, I had previously used the old method of redirecting known folders to OneDrive.  I removed the folder redirection GPO for my account, and logged off/on a couple of times for it to take effect.  Now I got the pop up offering to protect my folders, and the AutoSave tab does appear in my Onedrive4B settings.

 

 

Senior Member

@Bobby Bregman, what is the actual reg key that you have this key entered and its value.  I'd like to try it as a work round to the problem I'm experiencing.

Many thanks

Regular Contributor

Now I have the pop-up offering to protect my folders, but it doesn't work.  When I click Start Protection, I get "An unknown error occurred.  (Error Code: 0x80004005)", and Windows Error Reporting logs Event 1001 in the application log with the following info:

 

Fault bucket 1937765942982304373, type 5
Event Name: SkyDriveClientError
Response: Not available
Cab Id: 0

Problem signature:
P1: OneDrive.exe
P2: 18.116.0610.0002
P3: OneDrive.exe
P4: 18.116.0610.0002
P5: 0x80004005
P6: WatsonFaultCategory::Client
P7: windowmanager.cpp
P8: 1401
P9:
P10:

 

 

onedriveerror.PNG

Any idea what might be going wrong here?

Senior Member

onedrive_kfm_hklm_policies_key.png

@Laurence Willis: this is the key, worked on 1 machine, doesn't work on another (with different user). Haven't had any folder redirection settings setup, brand new virtual device with minimal amount of policies :(

Occasional Contributor

Trying to find out if alternate folders will be allowed such as network shares. So I I read through the article trying to find out specifically if this will eventually be supported or enabled. From what I am seeing about the "Favorites" folder, it doesn't look like it.

 

This looked like a good option for automation, but what would be the best route for enabling this and migrating a users shared drive?

 

I know there are third party tools, and we've been looking at the SharePoint migration tool method, but that is costly and a little cumbersome.

 

What other options are available if any?

 

Was thinking we could move the users documents back into their local machine and then enable KFM, but that doesn't sound that great either.

Occasional Visitor

@Stephen Rose

May i know if KFM will be rolled out with any particular ODFB/Windows version ?

Senior Member

Wondering what the migration path looks like to go from GPO Folder Redirection to OneDrive over to Known Folder Move?

 

Can we simply remove the current GPO choosing to leave the content in place and then enable the new GPO for KFM?

Contributor

@Karimulla Dudekula info I got from PFE is that following version of NGSC client is required 18.111.0603.0004


Senior Member

Any plans to integrate this with Intune MDM and Windows 10 Autopilot deployment, it will be one less task for IT to worry about in the modern deployment scenario?


@Stephen Rose wrote:

We’ve heard requests from several customers asking to make it easier to move their user data into OneDrive. To have a single button that they could push that would move content from the Desktop, Documents, and Pictures folders to OneDrive.

 

Today, we are making this a reality with the announcement of Known Folder Move (KFM) for OneDrive that will start rolling out to Targeted Release customers this week.

 

Known folders are global pointers in Windows representing a location on the user’s drive. They help users to organize their most important files and access them across different applications. KFM helps you move your docs, desktop, and pictures into OneDrive. Even the Screenshots and Camera Roll folders are included when the Picture folder has opted into KFM.

 

Before KFM:

1.pngWindows Explorer

After KFM:

2.pngWindows Explore w/ KFM

 

Not much changed, right? That’s the idea. User content is automatically synced to OneDrive with no disruption to productivity. Behind the scenes, KFM moves content into OneDrive so it’s always synced to the cloud, protected, and accessible from all your devices. 

 

If you’re an IT admin, you can deploy a group policy (more details below) to users in your organization to encourage them to perform KFM. Eligible end users can get to the KFM experience if they click on one of the KFM toast notifications or in OneDrive settings > AutoSave > Update folders.

1.pngUpdate Folders setting

This is what the Known Folder Move experience looks like for end users. The KFM experience launches and does a brief scan for any unsupported files

3.pngKFM screen 

 The scan shows all files are supported and the user now has the option to move their folders to OneDrive.

4.pngKFM end user screen

If you disable or do not configure this setting, the "Set up protection of important folders" window won't appear automatically for your users.

 

If you set a group policy, then here is the experience the user will see

2.pngGroup Policy

 If the user doesn't perform the move, a large activity center message displays:

3.pngIT Policy for KFM

If the user chooses to close the message, then a smaller message is displayed and cannot be dismissed until the user completes the move.

6.pngForced pop-up

Silently redirect Windows known folders to OneDrive

This setting lets you redirect your users' Documents, Picture, and Desktop folders to OneDrive without user interaction. This policy works when all known folders are empty, and on folders redirected to a different OneDrive account. We recommend using this policy together with "Prompt users to move Windows known folders to OneDrive."

 

When you enable this policy, future releases will no longer check for empty known folders. Instead, known folders will be redirected and content within them will be moved.

 

If you enable this setting and provide your tenant ID, you can choose whether to display a notification to users after their folders have been redirected.

 

If you disable or do not configure this setting, your users' known folders will not be silently redirected to OneDrive. Future iterations of this group policy will support Known Folder Move.

 

After this policy is set with the notification flag the end user will see a toast:

7.pngToast

Prevent users from redirecting their Windows known folders

This setting forces users to keep their Documents, Pictures, and Desktop folders directed to OneDrive. 

If you enable this setting, the "Stop protecting" button in the "Set up protection of important folders" window will be disabled and users will receive an error if they try to stop syncing a known folder.

If you disable or do not configure this setting, users can choose to redirect their known folders back to their PC.

 

When will Known Folder Move be available?

  • This feature will start to roll-out this week to our Targeted Release customers
  • If you are an Office or Windows insider, you may start to see it next week
  • KFM will be available to all users by the end of July

As always, please leave feedback and let us know what you think or visit our UserVoice page to upvote or suggest new OneDrive functionality!

 

- The OneDrive Team

 

Some FAQ's for IT Administrators

Can I automate this as an IT admin?

Yes. See information about group policies above. More documentation will be available once KFM is fully rolled out.

 

Is there an Intune package I can use?

We are working to integrate the ADMX/ADML packages KFM with Windows Intune later this year.

 

Can I use this with Silent Account Configuration or other group policies?

Yes, you can use these group policies alongside any other group policies including Silent Account Configuration. Just make sure you don’t set policies that conflict with one another.

 

What operating systems does KFM work with?

Known Folder Move works with Windows 7, Windows 8.1 as well as Windows 10.

 

What is the difference between Folder Redirection and Folder Migration?

  • Folder Redirection redirects a local Windows folder to an equivalent folder in OneDrive but does not migrate any content from the local folder to OneDrive. That’s why folder redirection should only be used on brand new machines that don’t have existing content.
  • Folder Migration redirects a local Windows folder to an equivalent folder in OneDrive and does migrate the content from the local folder to an equivalent folder in OneDrive. Folder migration can be used on brand new or existing devices with or without content.
  • In general, we suggest you use folder migration over folder redirection whenever possible.

Are there any limitations on the files that can be moved to OneDrive as part of this process?

There are some limitations for supported files in the OneDrive sync client in general and those are listed here. In addition, there are some scenarios that KFM doesn’t support yet and will be documented in more detail in the future. One of those limitations is that locally created OneNote files can’t be moved to OneDrive through the KFM experience. If you have OneNote saved locally, please visit our support site on how to move it to OneDrive here

 

 


 

Senior Member

 Any plans to integrated this with Intune MDM and Windows 10 autopilot deployments?


Regular Contributor

@Stephen Roseand @Noor Alhemyari, yes, I'd like to see connected to Intune and Windows 10 autopilot.

New Contributor

I too am having the issue where the "Auto Save" tab is showing in my personal one drive but not my business settings.  This is a domain connected machine, o365, never used any folder redirection previously.

Senior Member

with the new version (18.127.0625.0002 -> thanks Microsoft for the improved settings menu place and look & feel) the wizard started (almost right away) based on the hklm registry key but the auto save menu tab is still missing, so my folders are "protected"  I only cannot change anything :)

Visitor

This sounds like a great idea but...   After encouraging users to move files to OneDrive, many of them stopped using it because it wouldn't back up all of their files, especially people who work in development.  It's been impossible for our software developers to use so many of them are staying with Dropbox or  other applications that are able to back up all of their files.   Have these limitations been removed?

 

I stopped saving to OneDrive after making the attempt because I had to wait 5-20 seconds every time I saved an Office Document before the document would be available again.  I was informed that if you save to the Onedrive folder, it saves it to the cloud first then synchronizes locally (totally backward behaviour).  Can we force the default save locally (globally for everyone, at implementation), then sync to the cloud, or does this limitation continue? If this can't be defaulted locally, I know my users will revolt and we will be unable to use this feature.

 

Keep up the good work, this really does sound like a great feature for the enterprise if implemented in a palatable fashion.

 

 

Senior Member

Even though I set KFM's settings with a GPO and can see the HKLM registry entries, KFM is not offered and user does not have Auto-Save tab inside Settings.

 

OneDrive build is 18.127.0625.0002. User belongs to targeted release users.

 

Is there something else needed ? Tenant-wide ? User-specific ? Thanks in advance.

Established Member

I've got the same Problem like Steve Whitcher.
Finally got the pop-up, but when I try to activate the protection I'm getting
0x80004005
Client Version 18.111.0603.0006

Domain joined Machine

Standard Folder Locations...

Why is that Happening?

 

Microsoft

@Mauro Rita @Michael Richter

 

Be aware that this feature will not be fully rolled out to all O365 users till end of July. 

New Contributor

@Stephen Rose does that explain why we can't see the "Auto-Save" tab in our Corporate accounts?

Microsoft

@Dan LeVasseur

 

There are a variety of reasons that Auto-Save may not be showing up:

 

AutoSave is enabled when working on a file that is saved to OneDrive, OneDrive for Business, or SharePoint Online. If the file is saved to another location, then AutoSave is disabled. This will happen if your file is on a SharePoint On Premises site, a file server, or saved to a local path like C:\.

There are other reasons AutoSave could be disabled as well. Here is a list of common reasons for it to be disabled:

  • Your file is in an older format like .xls, .ppt, or .doc.

  • Your file is in a local OneDrive folder and OneDrive is paused.

  • Your file is being synced by an older version of the OneDrive sync client. For more information on updating OneDrive, see Get started with the new OneDrive sync client in Windows.

  • Your file is embedded inside another Office file.

  • Your presentation is in slide show mode.

If you are using Excel, and tried the above, you may have a file that contains features that are not supported by AutoSave. Do one or more of the following to enable it:

  • Turn off the Shared Workbook feature. This feature is an older method of sharing. It has many limitations, and has been replaced by co-authoring.

  • If possible, remove password encryption from the file: Go to File > Info > Protect Workbook. Then delete the password and click OK.

  • If possible, remove restricted access: Go to File > Info > Protect Workbook > Restrict Access and click Unrestricted Access.

  • If you are opening a workbook snapshot from SharePoint, choose to open the file instead of the snapshot.

  • Turn off the Refresh data when opening file setting on all tables and PivotTables in the file. Select the table or PivotTable, then go to Table Tools Design > Refresh > Connection Properties. Then uncheck Refresh data when opening file.

  • Inactivate an add-in that's causing AutoSave to be disabled. Select File > Options > Add-Ins > Excel Add-ins > Go and then clear the check box for the add-in.

New Contributor

@Stephen Rose  No, I was talking about inside the One Drive settings.  There is no "Auto Save" tab.  I do have the tab inside my personal account.

Microsoft

 

@Dan LeVasseur

 

The KFM feature will not be fully rolled out till the end of July so it may not have hit your tenant yet.

 

Regular Contributor

@Stephen Rose- Any idea what would cause the failure that @Michael Richter and I are seeing, with "An Unknown error occurred. (Error code: 0x80004005)"?  

 

I'm not even getting as far as finding any log files which might contain a clue, other than the event I posted above:

https://techcommunity.microsoft.com/t5/Microsoft-OneDrive-Blog/Migrate-Your-Files-to-OneDrive-Easily...

 

I've also tried posting about it in a new thread in the OneDrive for Business TechCommunity, but as yet haven't received any response there.  

https://techcommunity.microsoft.com/t5/OneDrive-for-Business/Known-Folder-Move-fails-error-code-0x80...

 

Regular Visitor

Hi there,

 

I would really like to know what is considered a "Eligible end users" for this Feature.

We are currently rolling Out OneDrive to Users Migrating there Personnal Share drive with Sharegate into OneDrive,

And Set setting Folder Redirection with Copy to OneDrive for Desktop and Documents.

 

I've somewhere else that somebody got the feature to show, but that he needed to completely disable the folder redirection.

Once the know Folder feature is fully release i will stop using folder redirection for future users, but I will need to disable it also for current OneDrive users.

Will I really need to revert everything back locally end then download it back ?

 

Thanks for any insight on this.

Established Member

Well... I guess I'll just sit and wait then… :) Thought after the AutoSave Tab finally appeared, the KFM functionality would be active on my tenant.

 

Regular Contributor

@Michael Richter- If it's any help, the issue on my end seems to be specific to my user account.  I've got a couple of test accounts on which KFM enabled without issue.  It also seems that KFM has also started going beyond just targeted release users now.  I've got end users who had KFM automatically turned on after the OD4b client updated to v18.111.0603.0006.   (I have the "Silently redirect known folders to onedrive" GPO setting enabled.)

 

If you are working this at all on your end, pop over to the dedicated Tech Community thread I started and we'll compare notes.  (At least then my thread will see some activity! :) )

New Contributor

Funny that none of the questions relating to known folders already redirected to a network share have been answered. I've just tested this and it fails because the known folders are on a different volume than that of OneDrive, i.e. \\server\share as opposed to C:\

 

To be fair, it does state this here:

https://support.office.com/en-us/article/protect-your-files-by-saving-them-to-onedrive-d61a7930-a6fb... (from clicking the Learn More link on the fail dialogue).

"The folder is on a different volume than OneDrive: OneDrive is set up to sync on a different volume than the folder selected for protection. (for example, OneDrive is on the D: drive, but the Documents folder is on the C: drive)." So, looks like it will be anything other than simple to turn off network folder re-direction, hope all the files revert to the local drive, then sync to Onedrive. I could do this perhaps for new staff but then it would need a separate setup just for them and additional management.

Microsoft

Updated KFM support article is available here

 

-The OneDrive Team

Valued Contributor

A terrific edition! Well done Microsoft!

Frequent Visitor

Im having issues trying to update my central store with the ADMX provided with 18.111.0603.0006 and up. Seeing the following errors when trying to create an updated policy

Resource '$(string.BlockKnownFolderMove)' referenced in attribute displayName could not be found. File \\domain.com\SysVol\..\OneDrive.admx line 194, coloum 251

Reverting to the earlier ADMX from 18.065.0329.0002 resolves the issue (which isnt surprising that KFM doesnt exist in these templates).

New Contributor

In the o365 Admin Center for OneDrive I have specifically set not to sync certain file extensions (pst in this example), yet KFM ignores this and syncs the PST files.  How can I prevent this?

 

Also, files that are too large appear as a "Failed" sync suggesting to make the file smaller.  Until then a "Red X" is put over the OneDrive tray icon.  Any way to have Sync Status ignore files that are too large?  I don't want to get 300 calls from people "One drive has a Red X on it"...

New Contributor

I too am experiencing the 0x80004005 issue. All my files migrate correctly to the onedrive folder, but the actual links are broken (i.e. my desktop/documents folders are empty - not pointing to the new one drive location where the files were moved).

 

Any ideas? Same as @Stephen Rose and @Michael Richter 

New Contributor

I am still not seeing the KFM feature. Just want to check that there is nothing I am missing and we are just at the back of the queue for our tenant.

I have ODFB client 18.111.0603.0006

Registry settings below applied manually:

 

HKLM\Software\Policies\Microsoft\OneDrive\KFMBlockOptOut - 1

HKLM\Software\Policies\Microsoft\OneDrive\KFMOptinWithWizard - <Tenant>

HKLM\Software\Policies\Microsoft\OneDrive\KFMSilentOptin - <Tenant>

HKLM\Software\Policies\Microsoft\OneDrive\KFMOptinWithNotification - 1

 

Thanks

 

New Contributor

@Russell Stead

 

I had been using One Drive, testing before roll out and never received the "Auto-Save" tab on my client.  Yesterday I added a new user and that user DID have the Auto-Save tab.  Wondering if there's something wonky with users that already existed in the tenant compared to new users?

Regular Contributor

@Stephen Rose Thanks for the support article.  Looking over it, I see lots of helpful info on what to do for different error messages, but I have one question - Where would we find these specific error messages?  Are they displayed in the "Setup Protection of important folders" screen when it fails to enable protection?  Or might they be buried in a log somewhere?  

 

As I said above, in my case the only error that I see on that screen is "An Unknown error occurred. (Error code: 0x80004005)", so if there's a log which would provide more information that I could match against this support article, I'd love to know where to find it.  


Steve

 

New Contributor

@Dan LeVasseur

 

Thanks for the info.  Just tried this with a new user but no joy i'm afraid.  Thanks anyway.

Microsoft

UPDATE- Thank you for all the great feedback on KFM. We are checking every day or so for new questions from all of you.

I wanted to take a few minutes to address Favorites as it has come up several times in the comments.

 

We have no plans at this time to add Favorites to Known Folder Move (KFM). KFM is a tool to help enable users to easily migrate their files to the cloud so that they can have secure access to their content from any device securely.

 

There are several methods available to synchronization favorites including Microsoft U-EV (built into Windows 10 Enterprise) and other ways via scripts to back up the data store folder that I might recommend as part of your device restore toolkit.

 

Finally, we have updated our KFM documentation. You can find the updated document here and here

 

-Stephen

Established Member

Thanks Stephen.

Our organization also has the Problem with the "An Unknown error occurred. (Error code: 0x80004005)".

There is no solution or comment in sight. It even feels like this error is being ignored.

Can you please help or point us into the right direction?

 

Thank you.

 

Michael

New Contributor

@Stephen Rose

 

Thanks for the information in your second link.  The problem I have is that by default the "Documents\OutlookFiles" folder is where Outlook stores PST files.  Also I have the o365 OneDrive Admin Center set to not sync pst files and yet still an error about the PST being too big and syncing still attempts to  happen.  Also confirmed another user with smaller PST file did sync completely.

 

The proposed solution is to have all my users disconnect their PST files, move them outside of the default storage location, and then reconnect them?  Ouch.

Regular Visitor

@Stephen Rose This is suppose to be completed by end of July, but my targeted environments still doesn't have KFM? I reached out to support, but they only point to the roadmap link, which has nothing to explain why targeted environments still don't have it. According to the engineer, even MS doesn't have it on their targeted environments....what is going on? 

Microsoft

@Will Gazall

 

I will point you to the support doc. Not all customers are currently eligible for this feature. We have just about completed roll-out to all managed users (ie: domain joined) who met the requirements for this first wave of release. The requirements are in the support documentation.

Microsoft

I checked with engineering. That sounds like a bug. I would submit it with your logs- @Michael Richter

 

Thanks for calling out,

Regular Visitor

@Stephen Rose I check the two links your previously supplied but nothing I see there for requirements. I am working with a TAM, and from everyone involved, we should be qualified for this. I saw an article in June that it would be rolling out to targeted users, I have 2 targeted environments that don't have it. But it seems all users will have it within 6 days??

 

We should meet your requirements for the first wave...does this mean not all users will receive this by the end of July, as stated? 

 

Thanks!

New Contributor

I found out a bit about the Error code: 0x80004005 based on some testing.

It turns out you cannot have any folder redirection policies in place for the Desktop/Documents/Picture folders- not even 'Redirect to local user profile path'.   We have folder redirection to a server, and I changed it to the 'local profile' for our test users. Onedrive/Win10 still detects this as a fixed redirection and is not able to move the known folder into the local Onedrive path.   You have to set group policy to 'not configured' for these folders so it fully is unmanaged.

 

My workaround was simply to use group policy to redirect the folders to %onedrive%\documents, %onedrive%\pictures, %onedrive%\desktop.  Once this GPO runs, you can open Onedrive settings, go to the autosave tab, update folders, and confirm that the known folder redirection is working properly.

 

Capture.PNG

 

 

Established Member

Gary Pearson, great find.

However, the Pictures (Bilder in german) Folder does still not work.

My Users have a Folder redirection Policy defined for Desktop, Pictures, Documents, ...

I created a new OU and applied a GP where all redirections are set to "not configured".

Just the Desktop, Pictures and Documents I redirected to %onedrive%\...

After that it started protecting Desktop and Documents. Pictures still do not work.

 

It seems like the solution is not completely thought out yet, since we are not the only organization using those redirected Folder policies...

 

@Stephen Rose

Thank you. If you can tell me which Info you Need, @Steve Whitcher and I will happily send it over. Where are the related logs located?

 

Michael

Regular Contributor

@Gary Pearson- Thanks for sharing your findings so far.  I had previously changed the redirection policies to redirect back to the local user profile, and verified that the "Policy Removal" setting was set to Redirect the folder back to the local userprofile location when policy is removed.  Once the profiles had been redirected to the local profile, I removed my account from the group that the policy is scoped to.  My expectation was that this would result in the folders being back in their default location with no redirection policy applied.

 

Based on your post, I tried a few different things yesterday, with no luck so far.  I added the account back into the policy scope, and after it applied I changed the setting for each folder to Not Configured.  This doesn't seem to have made any difference.  One thing I find interesting, when looking at the Settings report for this GPO in Group Policy Management, The Folder Redirection policies are still listed for each folder that I had previously redirected, but it shows "Setting: Not configured" next to each one.  It must not remove the settings from the actual policy, just removing the configuration of the setting instead.  I wonder if the fact that they still appear in the policy at all, even as not configured, might be relevant?  They do not appear in the report when I run the Group Policy Results wizard for my computer and account, so probably not.

 

@Michael Richter- For what it's worth, I did open a ticket (#687064) with OneDrive support last week.  The support engineer was completely unfamiliar with this new feature of course, and his troubleshooting methods did not turn up anything at all.  In the end, I zipped up the logs from '%localappdata%\Microsoft\OneDrive\logs' and sent them to him for further review.  That was last Friday, and since then I've been receiving regular updates stating that they are still researching the issue but have nothing to report at this time.   I suspect @Stephen Rose is a little busy to be getting involved in individual support cases, but on the off chance my case details might be helpful he's welcome to pass my case # on to any appropriate parties. 

Occasional Contributor

Here some feedback from my part.

First off, in the environment where I work we have redirected Documents, Pictures and Favorites to the user home folder. I guess this method is not designed for that situation anyway so lets put that aside for now and wait for another solution

(Maybe a solution that involves some kind of background sync from the file server to the users OneDrive and then at a given signal deploy a policy to user that cuts the connection to the home folder and redirects to OneDrive instead).

 

But I have also tested KFM in my lab where I have a suitable situation with no redirection of the folder to the users home folder.

The first time the user is affected by the policy it went as expected, the user got notified to initiate the protection of important folders. So far so good.

But when the user sign in to another client where the user haven't signed in before things start to get messy. First off, as usual it takes a few minutes before the OneDrive client is updated. Meanwhile I notes that the user have three icons on the desktop, in my case Teams, Edge and Chrome (in other words the desktop folder is not empty).

Suddenly the user are informed that OneDrive is automatically configured and a few seconds later the user are notified to initiate the protection of important folders. Arent that last notification supposed to be silent?

Of cause its not silent since the desktop folder is not empty due to icons originating from default user. To me the silent redirection can not be based on when ever the folders are empty or not, because in most cases the folders are not empty not event on fresh logg on.