Today, we are pleased to announce that Microsoft Kaizala is rolling out to all eligible Microsoft 365 and Office 365 commercial customers worldwide, making it generally available in 40 languages across 180+ markets. We are also announcing plans to bring Kaizala capabilities into Microsoft Teams and several new capabilities in Kaizala.
Kaizala – a simple, secure work management and messaging app
Kaizala brings unique capabilities to Microsoft 365, with its ability to connect and engage people both inside and outside of an organization’s directory – including contract workers, vendors, partners, suppliers, customers, and citizens – using large and flexible group types. Kaizala enables phone number-based identity for easy onboarding, and a simple user experience for messaging and work management through the open directory. Kaizala Pro gives you the ability to create and manage organizational groups, gather rich analytics, build custom integrations and workflows, and offers enterprise-grade security and compliance.
Kaizala delivers on three key promises:
Since its initial launch in India in November 2017, and subsequent roll out to select markets, thousands of organizations are using Kaizala, including Philippines Airlines, Apollo Hospitals, M-Kopa Solar, McDonald’s Turkey, Narayana Health, UEM Edgenta, Government of Andhra Pradesh, and many more across multiple industries. Based on these success stories and feedback from customers, we are making Kaizala Pro available to all Office 365 customers globally.
Bringing together Kaizala and Microsoft Teams
The capabilities of Kaizala complement the robust communication and collaboration capabilities of Microsoft Teams, the hub for teamwork in Microsoft 365. Teams improves workplace collaboration by helping organizations move from an array of disparate apps to a single, secure hub that brings together what teams need, including chat, meetings, and calling, all with native integration to the Office 365 apps. More than 500,000 organizations use Teams to collaborate across locations, time zones, and languages. Many of our customers, including M-Kopa Solar and UEM Edgenta, use both Teams and Kaizala to empower and engage their internal workforce and the extended network outside their directory.
Enabling every member of an organization’s network with digital communication and collaboration tools – whether they are inside or outside of the company directory – can transform the way work gets done. We also believe that every organization should have the ability to own and manage their company data. Based on this vision, and on feedback from customers, we will be bringing Kaizala capabilities into Microsoft Teams as an integrated offering. We expect the integration to happen in phases over the next 12-18 months, and we will provide more details about the Kaizala and Teams integration roadmap later this quarter.
Additional new Microsoft Kaizala capabilities
Today, we are also announcing several new capabilities in Kaizala that have been top requests from current customers.
New features for Kaizala users:
New group and data management capabilities
We are excited about the Kaizala to Teams integration and the opportunity this provides our customers and partners, to securely connect users both inside and outside their organization. We are delighted about the momentum Kaizala is gaining, and are working on several additional capabilities that have been requested by customers to be released over the coming months, including:
Note: Microsoft Kaizala Pro is included in Office 365 F1, E1, E3, E5, Business Essentials and Business Premium, Office 365 Education A3 and A5 and Microsoft 365 F1, Business, E3, E5 and Microsoft 365 Education A3 and A5.
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