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Profile error enrolling iOS devices with Apple's Device Enrollment Program

%3CLINGO-SUB%20id%3D%22lingo-sub-667106%22%20slang%3D%22en-US%22%3EProfile%20error%20enrolling%20iOS%20devices%20with%20Apple's%20Device%20Enrollment%20Program%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-667106%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3Eour%20company%20recently%20bought%20a%20few%20new%20iOS%20devices.%20We%20ordered%20them%20ready%20to%20setup%20with%20Apple's%20DEP.%20We%20thoroughly%20followed%20the%20steps%20in%20%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fde-de%2Fintune%2Fdevice-enrollment-program-enroll-ios%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%20noopener%20noreferrer%22%3Ethis%20document%3C%2FA%3E%2C%20but%20we%20can't%20get%20any%20further%20like%20the%20issue%20the%20support%20team%20for%20intune%20described%20in%20%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2FIntune-Customer-Success%2FKnown-Issue-Profile-error-enrolling-iOS-devices-with-Apple%2Fba-p%2F294412%22%20target%3D%22_self%22%3Ethis%20article%3C%2FA%3E%26nbsp%3B.%20The%20big%20issue%20is%20that%20unlike%20in%20the%20Apple%20Configurator%20issue%2C%20we%20cannot%20reset%20the%20iOS%20device%20and%20fix%20the%20MDM-Server%20URL%20and%20we%20also%20cannot%20remove%20or%20override%20the%20profile%2C%20because%20it%20is%20always%20being%20pushed%20again%20to%20the%20device%2C%20whenever%20it%20gets%20network%20for%20the%20first%20time.%20This%20is%20kind%20of%20a%26nbsp%3Bdesperate%20situation%2C%20which%20we%20couldn't%20find%20any%20other%20article%20about.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-667106%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EIntune%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMobile%20Device%20Management%20(MDM)%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
Karim-EYT
Occasional Visitor

Hello,

our company recently bought a few new iOS devices. We ordered them ready to setup with Apple's DEP. We thoroughly followed the steps in this document, but we can't get any further like the issue the support team for intune described in this article . The big issue is that unlike in the Apple Configurator issue, we cannot reset the iOS device and fix the MDM-Server URL and we also cannot remove or override the profile, because it is always being pushed again to the device, whenever it gets network for the first time. This is kind of a desperate situation, which we couldn't find any other article about.

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