SOLVED

MDM Terms of Use URL ... What is correct URL, or is it assumed a business sets up their own?

Steel Contributor

What is the URL for the Intune MDM parameter MDM-Terms-of-Use-URL?  The default lists this as https://portal.manage.microsoft.com/TermsofUse.aspx, which produces message "MDM Terms of use endpoint is not properly configured", when attempting to sign onto a brand new device an Azure AD ID.

 

Is it expected that each business creates their own?  I tried putting in a generic web site and it did not work.

4 Replies
best response confirmed by Kevin Kaminski (MVP)
Solution

Hi Paul,

 

if I remember right I've seen this error before. Not exactly sure what the cause was, but please try 2 things. Is the MDM Authority correctly set to Intune Standalone for example? You should have been asked during initial setup of your tenant. Second does the user you are enrolling has an EMS license assigned? If I remember right this was my error when I've seen this message.

Regarding your question about the URL. You should use the MS predefined default one. I do not know any feature where you have to change the default one.

 

best,

Oliver

Thank you!  It is one of these zingers that hits me right in the head!  I'm working with a testing ID and did not have an EMS license assigned to the ID.  Thanks again!

I've also had this happen with a conditional access policy I was testing forcing modern authentication on the device. I thought excluding Intune would be enough for this to work but apparently no.

I had a similar issue on our tenant and the problem was related to the default link that is applied when clicking at "Restore default MDM URLs" (https://portal.manage.microsoft.com/TermsofUse.aspx).

We assigned Microsoft 365 E3 licenses which includes Intune and EMS to all our users and are also able to successfully manage all our devices through Intune, nevertheless, it never worked to accept terms of use over the company portal app. After lots of investigation I doubt that the default link is valid anymore.

Solution:
When navigating to the default URL (or https://portal.manage.microsoft.com), a link "Company Terms" is displayed at the bottom of the page. I used this link to obtain the correct URL which redirects to https://portal.manage.microsoft.com/companyTerms/view.

After I set this URL our issue was solved and terms of use can be displayed correctly through Company Portal.
1 best response

Accepted Solutions
best response confirmed by Kevin Kaminski (MVP)
Solution

Hi Paul,

 

if I remember right I've seen this error before. Not exactly sure what the cause was, but please try 2 things. Is the MDM Authority correctly set to Intune Standalone for example? You should have been asked during initial setup of your tenant. Second does the user you are enrolling has an EMS license assigned? If I remember right this was my error when I've seen this message.

Regarding your question about the URL. You should use the MS predefined default one. I do not know any feature where you have to change the default one.

 

best,

Oliver

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