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Intune blocking Android native app to work

BENT17
Contributor

I currently have intune configured and all working well. What I realised is that if a user tries to configure mail on their Android native mail app it keeps asking to enrol even though the user is already enrolled. Any help on what I can do?

11 Replies

Any Help please?

Please note that the Require approved client apps is un checked and still asking me to enrol....

Hi @BENT17 

 

Is it asking to enrol as a Device Administrator?

 

If so it sounds like the default mobile device mailbox policy is the cause of your issue.

 

https://docs.microsoft.com/en-us/exchange/create-or-modify-a-mobile-device-mailbox-policy-exchange-2...

 

,Andrew

 

 

@AndrewDawson 

 

Its showing me the following:

 

Help us keep your device secure

 

Your sign-in was successful, but your admin requires your device to be managed by ************** to access this resource

 

Please note I am using Office 365

@BENT17 are you using Android Enterprise with work profile?

No I am not
Do you have any conditional access policies requiring the use of Modern authentication or approved client applications?

https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/technical-reference#appro...

Any screenshots would also be useful.

———————
You should also reconsider the use of Android Device Admin for a number of reasons, urgency will depend on management requirements, devices models and OS (current and updates).

Read up on device admin deprecation below.
https://developers.google.com/android/work/device-admin-deprecation

@AndrewDawson 

 

Yes and they are both not ticked.. 

Did you ever find a solution to this?

@BENT17 Same problem here.  I have turned off all my conditional access rules, my test account does not have any other policies applied to it.

@Andrew Liggett Same issue for us.

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